Group Account Manager - Eli Lilly
WFA Digital Insight
The demand for skilled account managers in the pharmaceutical industry has seen significant growth, with a notable 25% increase in job postings over the past year. As the remote job market continues to evolve, roles like this Group Account Manager position at Hitachi offer a unique blend of digital skills and strategic account development. With the industry's focus on digital transformation, professionals with experience in managing large, complex accounts and developing cross-business growth strategies are in high demand. Hitachi's commitment to innovation and customer success makes this role particularly appealing for those looking to make a meaningful impact. Before applying, candidates should be prepared to showcase their expertise in digital solution sales and account management, as well as their ability to navigate global enterprises and build strong relationships with key stakeholders.
Job Description
About the Role
The Group Account Manager position at Hitachi is a pivotal role that involves leading strategic account development, fostering executive-level relationships, and unlocking new opportunities across the Hitachi enterprise for a key life sciences customer, Eli Lilly. This role is part of Hitachi's Global Marketing & Sales team, which is driving the company's unified 'One Hitachi' strategy to combine its diverse businesses for integrated digital solutions. As a highly collaborative strategic account manager, the successful candidate will have experience in complex digital solution selling and managing large global accounts in the healthcare industry, ideally in biopharma.The role entails working closely with cross-functional teams to deliver customer-centric solutions that meet the evolving needs of Eli Lilly. The Group Account Manager will be responsible for driving strategic growth, developing and executing a cross-business account plan, and championing solution selling. This involves coordinating across Hitachi businesses to create value-driven solutions, engaging at the highest level with key stakeholders, and monitoring market trends to inform strategy.
What You Will Do
- Own the relationship with Eli Lilly, leading all commercial aspects of the partnership, including pricing, negotiations, pipeline development, and growth strategy
- Develop and execute a cross-business account plan to expand share of wallet and deliver profitable orders
- Coordinate across Hitachi businesses to create value-driven solutions that meet customer needs
- Build strong relationships with key stakeholders, including C-suite decision makers
- Monitor market trends, customer requirements, and competitor activity to inform strategy
- Ensure projects run smoothly, resolve challenges, and maintain exceptional customer satisfaction
- Collaborate with cross-functional teams to deliver customer-centric solutions
- Develop and manage a comprehensive account plan, aligning with Eli Lilly's strategic objectives
- Identify and pursue new business opportunities, leveraging Hitachi's portfolio of solutions
- Provide regular updates and insights to internal stakeholders on account performance and progress
What We Are Looking For
- Extensive knowledge of the pharmaceutical industry, with experience working with large, life sciences customer accounts
- At least 10 years of experience in digital solution sales and account management, with a proven track record of growing large, complex, global accounts
- Experience in automation or a background in a related field, such as manufacturing technology solutions
- Ability to navigate global enterprises and work across cultures and time zones
- Willingness to travel up to 50% (domestic and international)
- Fluency in English; Japanese proficiency is a plus
- Strong communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
Nice to Have
- Experience working with Eli Lilly or similar pharmaceutical companies
- Knowledge of Hitachi's products and services, particularly in the life sciences sector
- Familiarity with digital solution sales and account management in the healthcare industry
- Certification in sales, marketing, or a related field
Benefits and Perks
- Competitive salary and bonus structure
- Comprehensive benefits package, including health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off and holidays
- Remote work arrangement with flexible scheduling
- Professional development opportunities, including training and education programs
- Access to cutting-edge technology and innovative solutions
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Stand Out
- Develop a strong understanding of the pharmaceutical industry, including trends, challenges, and key players, to demonstrate your expertise in the field.
- Showcase your experience in managing large, complex accounts and developing cross-business growth strategies to stand out as a candidate.
- Prepare to discuss specific examples of how you have driven strategic growth and developed value-driven solutions for customers in the past.
- Highlight your ability to navigate global enterprises and work across cultures and time zones, as this is a key requirement for the role.
- Be prepared to provide insight into your knowledge of digital solution sales and account management in the healthcare industry, and how you stay up-to-date with the latest developments.
- Consider creating a portfolio that demonstrates your skills and experience in managing large accounts and developing growth strategies, to share with the interviewer.
- Research Hitachi's products and services, particularly in the life sciences sector, to demonstrate your interest in the company and the role.
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