Group Product Manager, Fraud
WFA Digital Insight
As demand for fraud protection specialists grows 28% annually, driven by the rise of digital payments and online transactions, Marqeta's Group Product Manager, Fraud role stands out. With over 10 years of experience in product management required, this role demands a deep understanding of AI, fraud product development, and modern authentication protocols. Given Marqeta's commitment to innovation and customer experience, candidates should be prepared to showcase their ability to balance security with user experience. Before applying, it's crucial to understand the current landscape of fraud management and authentication solutions, as well as the evolving regulatory requirements such as PSD2 in Europe.
Job Description
About the Role
The Group Product Manager, Fraud at Marqeta is a senior leadership role that entails owning the entire Real-Time Decisioning product suite and 3D Secure authentication solutions. This position is pivotal in challenging the status quo and creating a revolutionary suite of fraud management and authentication products that strike the right balance between stopping fraud, enhancing security, and protecting legitimate transactions while minimizing customer friction. The successful candidate will be an experienced AI leader with a deep understanding of AI, fraud product development, and modern authentication protocols.The role is part of the Risk, Fraud, and Disputes Team and will involve partnering with a diverse set of teams including engineering, data scientists, risk operations, legal, GTM, and marketing. Given the remote nature of the job, the ability to work effectively in a distributed team environment is essential. Marqeta's Flexible First approach means this role can be performed remotely in the United States, offering the flexibility that many professionals now seek.
What You Will Do
- Define and execute a clear, actionable strategy that aligns with the company's overall growth objectives
- Lead and inspire others with a compelling product vision and roadmap, driving alignment and seeking consensus among leadership, peers, and teams
- Deeply understand fraud, risk, and authentication ecosystems to identify the impact of initiatives or features across the platform
- Develop AI-powered products and frictionless authentication solutions that directly address customer pain points, balance security with user experience, and drive business outcomes
- Own the complete P&L for your suite of products and drive the adoption and optimization of Real Time Decisioning and 3D Secure solutions
- Collaborate across customer-facing and technical teams to collect inputs for prioritization of features
- Create well-defined Product Requirement Documents focusing on customer and business value and defining metrics to quantify success
- Act as a technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums
- Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects
- Leverage hands-on AI and prototyping skills to rapidly validate product concepts, build proof-of-concept models, and accelerate the path from idea to production
- Stay current on the latest AI/ML research, foundation models, and tooling and proactively identify opportunities to embed AI capabilities across the Risk Decisioning and 3D Secure product suites
What We Are Looking For
- 10+ years of experience in product management roles designing and delivering fraud, risk, and/or authentication solutions
- Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution
- Experience recruiting and growing top talent and building high-performing teams, with strong EQ and leadership skills
- Passion for AI, demonstrated through hands-on building, prototyping, or side projects
- Deep understanding of AI, fraud product development, and modern authentication protocols
- Ability to work cross-functionally with engineering, data science, and other teams
- Strong understanding of regulatory requirements and industry standards for fraud management and authentication
Nice to Have
- Experience with GTM strategies and their implementation
- Knowledge of EMV 3DS specifications, issuer and merchant requirements, and strong customer authentication (SCA) requirements
- Familiarity with cloud-based technologies and agile development methodologies
- Certification in product management or a related field
Benefits and Perks
- Competitive salary and equity package
- Flexible work arrangement with the option to work remotely
- Comprehensive health insurance and wellness programs
- Generous PTO and holiday package
- Professional development opportunities and education assistance
- Access to cutting-edge technologies and tools
- Collaborative and dynamic work environment
- Recognition and reward for outstanding performance
- Employee resource groups and diversity, equity, and inclusion initiatives
How to Stand Out
- Tip: Develop a strong portfolio showcasing your experience with AI-powered fraud solutions and authentication protocols, highlighting specific metrics and outcomes.
- To stand out, focus on demonstrating a deep understanding of the current fraud management landscape and the evolving regulatory requirements.
- In your application, emphasize your ability to balance security with user experience, providing concrete examples from your past experience.
- Prepare to discuss your hands-on AI and prototyping skills, and how you've leveraged these to drive product innovation and growth.
- Be ready to negotiate your salary based on industry standards and your experience, and don't hesitate to inquire about the company's approach to professional development and growth opportunities.
- Red flag: If the company seems unclear about their fraud management strategy or lacks a clear vision for AI integration, it may indicate a lack of direction or investment in this area.
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