Growth Analytics Engineer

About the Role

In this role, you'll have the opportunity to work on a wide range of projects, from data enrichment and pipeline management to internal tooling and AI workflow automation. You'll collaborate closely with our sales, marketing, and customer success teams to enable self-service tools, enrich company and contact data, and activate high-intent leads across multiple channels.

Our Growth Operations team is split into two squads: Growth Intelligence and Operations Intelligence. You'll be part of the Operations Intelligence squad, working alongside Guillaume, Jose, and Jade to build and maintain the infrastructure, workflows, and automations that drive lead generation, enrichment, segmentation, and outreach.

What You Will Do

• Enrich company and contact data from APIs and custom scripts, clean it via automated SQL workflows, and enrich it using LLMs and heuristics to power segmentation and personalisation
• Maintain and improve ETL processes to ensure data quality, freshness, and reliability across Gorgias' growth systems
• Build and deploy internal apps and workflows to help sales, marketing, and customer success teams autonomously launch experiments, enrol contacts, and activate data
• Develop and maintain internal micro-apps that empower GTM teams to self-serve and operate efficiently
• Integrate LLMs to extract metadata from unstructured sources like website descriptions and job titles
• Detect and surface high-intent buying signals, such as new hires, tech stack changes, or CX job postings, and route them into outbound engines for sales and marketing activation
• Partner closely with sales, customer success, marketing, and product teams to translate go-to-market strategies into robust data and automation systems
• Collaborate with the Growth Intelligence squad to inform experiments, GTM execution, messaging, and growth insights

What We Are Looking For

• 3+ years of experience in data engineering, analytics, or a related field
• Strong technical skills in programming languages like Python, SQL, and JavaScript
• Experience with data pipeline management, ETL processes, and data warehousing
• Knowledge of AI and machine learning concepts, including LLMs and heuristics
• Familiarity with automation tools and workflows, such as Retool or custom code
• Business-minded approach with a focus on driving revenue growth
• Excellent collaboration and communication skills
• Experience working with GTM teams, including sales, marketing, and customer success
• Strong problem-solving skills and attention to detail

Nice to Have

• Experience with conversational commerce platforms or AI-powered sales tools
• Knowledge of cloud-based data platforms, such as AWS or Google Cloud
• Familiarity with DevOps practices and agile development methodologies
• Certification in data engineering, analytics, or a related field

Benefits and Perks

• Competitive salary and equity package
• Opportunity to work with a cutting-edge conversational commerce platform
• Collaborative and dynamic work environment with a focus on innovation
• Flexible remote work arrangements and a remote stipend
• Access to professional development opportunities and training programs
• Comprehensive health insurance and benefits package
• Generous PTO and vacation policy

• Develop a strong portfolio showcasing your technical skills in data engineering, analytics, and AI
• Familiarize yourself with GTM strategies and conversational commerce platforms
• Highlight your experience working with automation tools and workflows
• Be prepared to discuss your approach to data pipeline management and ETL processes
• Showcase your business-minded approach and focus on driving revenue growth
• Prepare to talk about your experience working with cross-functional teams, including sales, marketing, and customer success
• Research the company culture and values to demonstrate your alignment with Gorgias' mission and vision