Growth & Success Manager

Medida AI·Remote(New York, New York, New York, United States)
Other
GTM

WFA Digital Insight

The demand for skilled growth and success managers has surged in the remote job market, with companies like Medida AI driving innovation in AI-powered spatial intelligence. As the industry continues to evolve, professionals with expertise in go-to-market strategies and operational efficiency are in high demand. With the global digital transformation market expected to reach

trillion by 2025, companies are eager to capitalize on this trend. Medida AI's rapid growth and commitment to cutting-edge technology make this role an exciting opportunity for ambitious professionals. Before applying, candidates should be prepared to showcase their ability to thrive in a fast-paced environment and drive business outcomes.

Job Description

About the Role

The Growth and Success Manager role at Medida AI is a high-ownership, high-exposure position that requires a highly resourceful and execution-oriented individual. As a key member of the team, you will work directly with leadership across sales and operations to scale the business, improve operational efficiency, and build a high-performing team. Your day-to-day responsibilities will include launching new customers, developing strategic accounts, and creating processes to streamline customer onboarding and product adoption.

The role is critical to Medida AI's continued growth and success, and you will have a direct impact on the company's revenue, operational efficiency, and team culture. You will be expected to operate in a fast-paced environment, navigate ambiguity, and make data-driven decisions to drive business outcomes.

Medida AI is a rapidly scaling company that is transforming the way physical spaces are measured, designed, and transformed. With a strong focus on innovation and customer satisfaction, the company is poised for continued growth and success.

What You Will Do

  • Launch new customers and support strategic accounts to drive revenue growth
  • Develop content and manage accounts on Medida's new product offerings to improve customer engagement
  • Create processes to streamline customer onboarding and product adoption to reduce churn
  • Work directly with the CEO on special projects for GTM to drive business outcomes
  • Collaborate with cross-functional teams to develop and execute go-to-market strategies
  • Analyze customer data to identify trends and opportunities for growth
  • Develop and maintain relationships with key customers to drive retention and upsell
  • Stay up-to-date with industry trends and emerging technologies to identify opportunities for innovation

What We Are Looking For

  • 4+ years of experience in a customer-facing role in a high-growth tech, early-stage tech, consulting, VC, PE, or IB role
  • Strong understanding of go-to-market strategies and operational efficiency
  • Excellent communication and interpersonal skills to build strong relationships with customers and internal stakeholders
  • Ability to operate in ambiguity and navigate rapid change
  • Strong analytical and problem-solving skills to drive business outcomes
  • Experience with customer success and account management to drive retention and upsell
  • Strong organizational and time management skills to prioritize tasks and manage multiple projects

Nice to Have

  • Experience with AI-powered spatial intelligence and computer vision technology
  • Knowledge of the construction and real estate industries to drive business outcomes
  • Familiarity with sales and marketing automation tools to improve operational efficiency
  • Certification in customer success or account management to demonstrate expertise

Benefits and Perks

  • Opportunity to work with cutting-edge AI and computer vision technology
  • Competitive salary and equity package to drive motivation and retention
  • Comprehensive health and wellness benefits to support work-life balance
  • Generous PTO and vacation policy to recharge and refocus
  • Remote stipend and home office setup to support remote work
  • Professional development opportunities to drive career growth and advancement
  • Access to a network of talented professionals to collaborate and learn from

How to Stand Out

  • Be prepared to showcase your experience with go-to-market strategies and operational efficiency, and highlight specific examples of how you've driven business outcomes in previous roles.
  • Develop a strong understanding of Medida AI's products and services, and be prepared to discuss how you can contribute to the company's growth and success.
  • Familiarize yourself with the construction and real estate industries, and be prepared to discuss how Medida AI's technology can be applied to these sectors.
  • Highlight your ability to operate in ambiguity and navigate rapid change, and be prepared to discuss specific examples of how you've adapted to changing circumstances in previous roles.
  • Be prepared to discuss your experience with customer success and account management, and highlight specific examples of how you've driven retention and upsell in previous roles.
  • Showcase your strong analytical and problem-solving skills, and be prepared to discuss specific examples of how you've used data to drive business outcomes.
  • Be prepared to discuss your experience with sales and marketing automation tools, and highlight specific examples of how you've used these tools to improve operational efficiency.

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