GTM Strategy & Operations, Strategic Programs

About the Role

Day-to-day, this role entails operating across strategy and execution, partnering with GTM leadership and cross-functional teams to shape, plan, and deliver strategic programs that matter to the business. This will involve translating complex business priorities into aligned workstreams, clear milestones, operating cadences, and executive-ready updates. The ability to structure ambiguous problems, build durable processes, influence without authority, and roll up sleeves to remove blockers is essential.

Given the fast-paced and high-stakes nature of this environment, the ideal candidate is someone who thrives in dynamic settings, is comfortable with ambiguity, and can balance strategic judgment with operational rigor.

What You Will Do

• Lead high-priority GTM initiatives, including product launches, sales plays, and customer programs, to drive business outcomes.
• Build execution plans, manage risks, and drive cross-functional alignment from strategy through delivery to ensure program success.
• Partner with GTM leadership to develop data-driven recommendations aimed at improving pipeline, conversion, and productivity.
• Support planning cycles and help prioritize initiatives aligned with company goals, ensuring strategic alignment across the organization.
• Establish operating cadences, executive reporting, decision forums, and standardized program communications to foster transparency and efficiency.
• Create repeatable processes to launch, measure, and improve cross-functional programs at scale, driving operational efficiency and scalability.
• Coordinate cross-functional execution, partnering across Sales, Product, Marketing, Enablement, Operations, Finance, and Communications to align stakeholders and manage dependencies.
• Drive strategic programs with a focus on customer and field signal, ensuring that programs are tailored to meet market needs and drive measurable business impact.
• Collaborate with cross-functional teams to identify and mitigate risks, ensuring the successful delivery of strategic programs.

What We Are Looking For

• 8+ years of experience in GTM strategy, operations, program management, consulting, or related fields, with a proven track record of driving business outcomes.
• Proven experience leading complex cross-functional programs in fast-paced environments, with the ability to navigate ambiguity and drive results.
• Strong analytical, problem-solving, communication, and stakeholder management skills, with the ability to influence without authority.
• Ability to operate through ambiguity, prioritize effectively, and drive outcomes with high ownership, taking initiative and leading by example.
• Experience in high-growth SaaS, AI, or enterprise technology companies, with an understanding of the unique challenges and opportunities in these environments.
• Background in building operating models, launch processes, or executive reporting systems, with the ability to create scalable and efficient processes.
• Familiarity with enterprise GTM motions, customer launches, or product-led growth, with an understanding of how to drive adoption and revenue growth.

Nice to Have

• Consulting, chief-of-staff, or business operations experience, with an understanding of how to drive strategic initiatives and operational efficiency.
• Experience with AI or machine learning technologies, with an understanding of the potential applications and implications of these technologies.
• Certification in program management or a related field, demonstrating a commitment to professional development and excellence.
• Experience working in a remote or distributed team environment, with the ability to collaborate effectively across distances and time zones.

Benefits and Perks

• Competitive compensation package, with a focus on rewarding performance and driving business outcomes.
• Equity options, providing the opportunity to share in the company's success and growth.
• Comprehensive health insurance, covering medical, dental, and vision care.
• Generous PTO policy, allowing for rest and relaxation to maintain a healthy work-life balance.
• Remote work stipend, supporting the setup and maintenance of a home office or remote work environment.
• Professional development opportunities, including training, mentorship, and education assistance.
• Access to cutting-edge technologies and tools, enabling innovation and excellence in work.

• To stand out, ensure your resume and cover letter highlight specific experience in GTM strategy, operations, or related fields, with a focus on driving business outcomes and leading cross-functional programs.
• Develop a strong understanding of the AI and technology industry, including trends, challenges, and opportunities, to demonstrate your potential to contribute to Openai's mission.
• Prepare to discuss your experience with operational efficiency, process improvement, and change management, as these skills are crucial for success in this role.
• Familiarize yourself with Openai's products and initiatives to understand how your skills and experience can support the company's goals and objectives.
• Practice answering behavioral questions, focusing on specific examples of your experience leading cross-functional programs, driving business outcomes, and navigating ambiguity.
• Consider creating a portfolio or examples of your work, such as process improvements or program launches, to demonstrate your skills and accomplishments.