Handy Person

About the Role

Day-to-day, you will respond to guest requests, perform basic repairs, and undertake preventative maintenance to prevent issues from arising. This role requires a proactive approach, as you will be working independently to identify and resolve problems before they impact the guest experience. You will also be part of a larger team, collaborating with other departments to ensure the resort runs efficiently.

What You Will Do

• Respond to guest requests for assistance with room maintenance issues
• Perform basic repairs, such as changing light globes and fixtures
• Conduct smoke alarm maintenance to ensure compliance with safety standards
• Undertake basic plumbing tasks, including washer replacements and filter replacements for ice machines and water coolers
• Repair or replace shutters and security screens as needed
• Relocate existing and new furniture and fittings across the property
• Maintain the cleanliness of the workshop, department vehicles, and carts
• Assist with other maintenance tasks as required by the resort
• Collaborate with the housekeeping team to ensure prompt resolution of maintenance issues

What We Are Looking For

• A minimum of 2 years of experience in a similar maintenance or handyman role
• Effective communication skills to interact with guests and other resort departments
• Basic administration skills for reporting and record-keeping
• A proactive and flexible approach to work, with the ability to prioritize tasks
• Availability to work a rotating fortnightly roster, including weekends and evening shifts
• A current manual driver's license
• Previous experience working in a hotel or resort environment is highly desirable
• Ability to work independently and as part of a team
• Knowledge of safety procedures and protocols

Nice to Have

• Experience with basic carpentry or electrical work
• Familiarity with resort management systems or maintenance software
• Certification in first aid or emergency response

Benefits and Perks

• Competitive hourly rate
• Opportunities for professional development and advancement within the company
• Access to resort facilities, including the gym, pool, and spa
• Discounted accommodations for employees and their families
• Uniform and equipment provided
• Ongoing training and support to ensure success in the role
• Recognition and reward for outstanding performance
• A dynamic and supportive work environment
• Flexible scheduling to accommodate work-life balance

• Ensure your resume highlights specific examples of maintenance and repair work, especially in a hospitality setting.
• Develop a portfolio or log of your previous projects, including before-and-after photos or testimonials from previous employers.
• Familiarize yourself with common maintenance software and systems to demonstrate your adaptability.
• Be prepared to discuss your problem-solving approach and how you prioritize tasks in a fast-paced environment.
• Ask about opportunities for professional development and how the resort supports the growth of its maintenance team.
• Consider creating a video showcasing your skills and experience, as this can be a unique way to stand out in the application process.