Head of Business Operations

About the Role

The successful candidate will work closely with the CEO, VP of Revenue Operations, and the leadership team to identify operational bottlenecks, implement improvements, and ensure that the company can scale without accumulating operational or technical debt. This role is perfect for someone who enjoys building scalable processes, driving operational rigor, and improving cross-functional coordination.

As a key member of the leadership team, the Head of Business Operations will play a critical role in shaping the company's operating model, driving growth, and ensuring that the organization is well-positioned for long-term success.

What You Will Do

• Build and operate the company's operating model, including forecasting, planning, and operational cadence
• Partner with the leadership team to translate company priorities into measurable operating plans
• Drive operational rigor across the business through clear metrics, processes, and reporting
• Improve cross-functional coordination between GTM, Product, and Leadership
• Architect the company's long-term operational systems strategy, ensuring finance, people, and recruiting infrastructure can scale with company growth
• Evaluate, select, and implement core business platforms, including finance, HR, and recruiting systems
• Establish scalable operational standards and system architecture that prevent future technical and operational debt
• Define clear ownership boundaries between internal teams and external partners
• Design vendor management frameworks and oversee relationships with partners supporting accounting, tax, payroll, and other operational functions
• Ensure business systems, processes, and data flows support reliable reporting, decision-making, and cross-functional alignment
• Build and maintain the financial operating foundation that ensures accurate, reliable financial reporting and operational visibility

What We Are Looking For

• Experience in building and operating internal systems, processes, and operational cadence
• Strong understanding of GTM strategies and operational requirements
• Excellent analytical, problem-solving, and communication skills
• Ability to drive cross-functional coordination and collaboration
• Experience in implementing and managing finance, HR, and recruiting systems
• Strong knowledge of operational architecture and system design
• Experience in managing vendor relationships and overseeing external partners
• Ability to define and implement scalable operational standards and processes
• Strong leadership and management skills
• Experience in driving growth and scaling organizations

Nice to Have

• Experience in AI-driven marketing and GTM strategies
• Knowledge of SaaS business operations and scaling
• Experience in managing global teams and operations
• Strong understanding of data analytics and reporting
• Experience in implementing and managing business intelligence tools

Benefits and Perks

• Competitive compensation package
• Equity options
• Comprehensive health insurance
• Generous PTO and vacation policy
• Remote work stipend and equipment allowance
• Professional development and growth opportunities
• Access to cutting-edge technology and tools
• Collaborative and dynamic work environment
• Recognition and reward for outstanding performance

• Familiarize yourself with GTM strategies and operational requirements to stand out in the application process.
• Showcase your experience in building and operating internal systems, processes, and operational cadence.
• Highlight your ability to drive cross-functional coordination and collaboration.
• Be prepared to discuss your experience in implementing and managing finance, HR, and recruiting systems.
• Showcase your knowledge of operational architecture and system design.
• Prepare examples of your ability to define and implement scalable operational standards and processes.
• Research the company culture and values to understand the work environment and expectations.