Head of Creative, Business

About the Role

The day-to-day responsibilities of this role will involve leading the development of brand and creative visions, building creative systems, and partnering with various teams including Product Marketing, Communications, Events, Sales, and Research to ensure a cohesive narrative across different audiences. Given the fast-paced and innovative nature of OpenAI, this role requires someone who is not only creatively talented but also adept at navigating complex technical information and communicating it in a way that resonates with business and technical stakeholders.

What You Will Do

• Define and lead the brand and creative vision for OpenAI Business, ensuring it resonates with business and technical audiences.
• Develop and implement creative systems that make OpenAI’s business story clear, distinct, and memorable.
• Translate complex AI products, technical capabilities, customer use cases, and market shifts into compelling creative work.
• Partner with cross-functional teams to create connected narratives and experiences across campaigns, launches, events, and digital channels.
• Set the creative bar high, ensuring excellence in writing, design, storytelling, film, experiential, digital, and presentation work.
• Lead major creative initiatives from strategy to execution, adapting to changing business priorities and stakeholder input.
• Build and lead a high-performing team of creatives, including writers, designers, directors, producers, strategists, and agencies.
• Integrate AI into the creative process, from concepting to production, to enhance innovation and efficiency.
• Serve as a creative advisor to senior leadership on how OpenAI Business presents itself to various stakeholders.
• Balance long-term brand building with immediate business needs, focusing on awareness, trust, adoption, engagement, and revenue impact.

What We Are Looking For

• 15+ years of experience in leading brand, creative, or multidisciplinary marketing teams, with significant senior leadership experience.
• A strong portfolio showcasing work across brand platforms, campaigns, product storytelling, customer marketing, events, and executive communications.
• Experience in building brands for complex technology, AI, cloud, developer, infrastructure, or category-shaping companies.
• Strong creative taste and the ability to simplify technical ideas into clear, useful, and human-centric narratives.
• Proven track record of building creative teams, systems, and processes that elevate the quality of work at scale.
• Ability to operate as both a creative leader and a business strategist, understanding the intersection of creativity and business objectives.
• Excellent communication and collaboration skills, with the ability to work closely with various stakeholders, including senior leadership, product teams, and external partners.

Nice to Have

• Experience with AI-powered creative tools and technologies.
• Knowledge of the latest trends and innovations in marketing, technology, and creativity.
• Certification in design thinking, creative leadership, or a related field.
• Experience working in a fast-paced, innovative environment, with a willingness to adapt and evolve.

Benefits and Perks

• Competitive salary and equity package.
• Comprehensive health, dental, and vision insurance.
• Flexible PTO policy and remote work options.
• Access to the latest technologies and tools for professional development.
• Opportunity to work with a pioneering company in the AI space.
• Collaborative and dynamic work environment with a team of talented professionals.
• Professional development opportunities, including workshops, conferences, and training programs.

• When applying, make sure your portfolio showcases a blend of creative vision and technical understanding, highlighting projects where you've successfully communicated complex ideas to diverse audiences.
• Be prepared to discuss your experience with creative leadership, including how you've built and managed high-performing teams and developed systems that enhance creativity and efficiency.
• Familiarize yourself with OpenAI's mission and current projects, and be ready to discuss how your skills and experience align with the company's goals and values.
• In your cover letter, highlight your ability to navigate the intersection of technology, marketing, and creativity, and provide specific examples of how you've achieved this in previous roles.
• Consider reaching out to professionals in your network who have experience in AI, marketing, or creative leadership for insights and advice on the application process.
• Practice discussing your creative process, including how you generate ideas, collaborate with teams, and adapt to feedback and changing priorities.
• Be prepared for a multi-round interview process that may include both creative exercises and in-depth discussions about your experience and approach to creative leadership.