Head of Marketplace

STERRY·Remote(Philippines)
Ecommerce

WFA Digital Insight

The demand for e-commerce experts has skyrocketed, with over 25% growth in the past year alone. As a Head of Marketplace, you'll be at the forefront of this trend, driving revenue and strategy across multiple platforms. With STERRY's impressive track record of generating over

00 million in online revenue, this role offers a unique chance to make a significant impact. Candidates should be well-versed in digital skills, remote work, and have a keen understanding of the e-commerce landscape. Before applying, consider your experience in managing teams, analyzing market trends, and developing profitable strategies.

Job Description

About the Role

The Head of Marketplace at STERRY is a pivotal role that oversees the company's presence and revenue performance across various third-party marketplaces, primarily Amazon, but also Lazada, Shopee, and TikTok Shop. This position is responsible for defining and executing the marketplace channel strategy, aligned with the company's overall business goals. The ideal candidate will have a deep understanding of e-commerce, digital sales, and the ability to drive growth and profitability.

As a key member of the e-commerce team, the Head of Marketplace will work closely with the CEO, Head of E-Commerce, and other departments to ensure seamless operations and maximize revenue. The role entails managing a small team, collaborating with cross-functional teams, and making data-driven decisions to optimize marketplace performance.

The Head of Marketplace will be expected to stay up-to-date with the latest market trends, identify new opportunities, and develop strategies to expand into new platforms. This role requires a unique blend of strategic thinking, analytical skills, and leadership abilities.

What You Will Do

  • Define and execute the marketplace channel strategy, aligned with the company's overall business goals
  • Identify new marketplace opportunities and lead expansion into new platforms
  • Own revenue and margin targets for all marketplace channels
  • Manage Seller Central/Vendor Central account health and performance metrics
  • Oversee product listings, A+ content, and brand store on Amazon
  • Lead Amazon advertising (Sponsored Products, Brands, Display) and manage ad spend/ROAS
  • Handle FBA logistics, replenishment planning, and IPI score management
  • Own listing optimization (titles, bullets, descriptions, keywords, images) across marketplaces
  • Coordinate with marketing/creative teams for content production
  • Manage pricing strategy, including competitive repricing
  • Report on key metrics: revenue, conversion rate, ACOS/TACOS, BSR, Buy Box %
  • Identify and resolve profitability leaks (returns, chargebacks, fee structures)

What We Are Looking For

  • 5+ years of experience in e-commerce, digital sales, or a related field
  • Proven track record of driving revenue growth and profitability in a marketplace environment
  • Strong understanding of Amazon and other third-party marketplaces
  • Experience in managing teams, preferably in a remote setting
  • Excellent analytical and problem-solving skills
  • Ability to make data-driven decisions and optimize marketplace performance
  • Strong communication and collaboration skills
  • Experience with Amazon advertising, Sponsored Products, and Brands
  • Knowledge of FBA logistics, replenishment planning, and IPI score management

Nice to Have

  • Experience with other marketplaces, such as Lazada, Shopee, or TikTok Shop
  • Certification in Amazon Advertising or a related field
  • Experience with e-commerce platforms, such as Shopify or Magento
  • Knowledge of SEO and content optimization

Benefits and Perks

  • Competitive salary and benefits package
  • Opportunity to work with a dynamic and fast-growing company
  • Collaborative and supportive remote work environment
  • Professional development and growth opportunities
  • Access to cutting-edge tools and technologies
  • Flexible working hours and work-life balance
  • Remote stipend and equipment allowance
  • Health and wellness programs
  • Paid time off and holidays

How to Stand Out

  • Tip: Make sure you have a strong understanding of Amazon and other third-party marketplaces, as well as experience in managing teams and driving revenue growth.
  • To stand out, highlight your analytical and problem-solving skills, as well as your ability to make data-driven decisions and optimize marketplace performance.
  • Be prepared to discuss your experience with Amazon advertising, Sponsored Products, and Brands, as well as your knowledge of FBA logistics and IPI score management.
  • Consider showcasing your certification in Amazon Advertising or a related field, as well as your experience with e-commerce platforms and SEO.
  • During the interview, ask about the company culture, team dynamics, and opportunities for growth and professional development.
  • Be prepared to negotiate your salary and benefits package, and don't be afraid to ask about remote stipend and equipment allowance.
  • Red flag: Be cautious of companies with unclear or unrealistic expectations, and make sure you understand the team's dynamics and communication style before accepting the role.

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