Health & Benefits Consultant
WFA Digital Insight
The demand for skilled health and benefits consultants has grown exponentially, with over 70% of employers seeking expert advice on navigating complex benefits landscapes. Brown & Brown Insurance stands out as a leader in this space, with a unique company culture that rewards innovation and customer-centricity. With the US health insurance market projected to reach
Job Description
About the Role
As a Health & Benefits Consultant at Brown & Brown Insurance, you will play a pivotal role in managing consulting projects for mid- and large-market employers. Your expertise will help shape innovative, data-informed medical, dental, life, and disability benefit solutions that drive value and impact for clients. This role offers the opportunity to work with a talented team of professionals who share a passion for delivering exceptional client service and driving business results.The Health & Benefits Consultant will be responsible for leading complex client workflows, overseeing all aspects of service delivery, including strategy development, financial evaluations, plan design, renewals, vendor placement, benchmarking, and related studies. You will work closely with internal teams, including actuarial, communication, pharmacy, and population health, to create innovative solutions that address challenging client needs.
Brown & Brown Insurance is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives. As an Equal Opportunity Employer, the company is guided by its Diversity, Inclusion & Belonging motto, “The Power to Be Yourself”.
What You Will Do
- Drive business results through exceptional client service, management, and retention
- Lead complex client workflows, overseeing all aspects of service delivery, including strategy development, financial evaluations, plan design, renewals, vendor placement, benchmarking, and related studies
- Design advanced benefits strategies in partnership with internal teams to create innovative solutions that address challenging client needs
- Manage complex projects and teams, ensuring timely delivery of client deliverables and high-quality outcomes
- Analyze data and financial metrics, conduct utilization reviews, and perform peer audits to maintain accuracy and quality
- Coordinate RFPs, implementations, and renewals, managing communication and collaboration between vendors and internal teams
- Summarize analysis and develop client recommendations
- Support clients’ strategic planning efforts, contributing insights and recommendations to align with long-term goals
- Review compliance and disclosure requirements, summary plan documents, and employee communications to support clients in their compliance obligations
- Act as a trainer and mentor, guiding consultants and analysts to build expertise and confidence
What We Are Looking For
- Bachelor’s degree required
- At least 7 years of experience in employee benefits consulting
- Broad health and benefits market knowledge
- Proven ability to build strong client relationships and communicate effectively
- Advanced analytical and financial evaluation skills
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Exceptional communication, interpersonal, and organizational abilities
- Life and Health license (must be obtained within 90 days of hire)
- Underwriting training/experience strongly preferred
Nice to Have
- Experience with benefits administration systems and software
- Knowledge of compliance and regulatory requirements
- Certification in employee benefits, such as CEBS or GBA
Benefits and Perks
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more
- Remote work options and flexible work arrangements
- Opportunities for professional growth and development
- Collaborative and inclusive team environment
- Access to cutting-edge technology and tools
- Recognition and reward programs for outstanding performance
How to Stand Out
- Develop a strong understanding of the health and benefits market, including trends and regulatory requirements.
- Build a portfolio that showcases your analytical and communication skills, as well as your ability to drive business results through exceptional client service.
- Prepare to discuss your experience with benefits administration systems and software, as well as your knowledge of compliance and regulatory requirements.
- Be ready to provide specific examples of how you have built strong client relationships and communicated effectively with internal teams.
- Consider obtaining certifications in employee benefits, such as CEBS or GBA, to demonstrate your expertise and commitment to the field.
- Research the company culture and values, and be prepared to discuss how you align with Brown & Brown Insurance’s mission and vision.
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