Home-Based Billing Coordinator

DCX PHDCX PH·Remote(Philippines)
Operations
Excel

WFA Digital Insight

Demand for remote billing coordinators has surged, with the global market expected to grow by 20% in the next two years. As companies adapt to digital transformation, skilled professionals with strong organizational and problem-solving abilities are in high demand. With DCX PH, you'll be part of a dynamic team that values customer focus and passion. As a home-based billing coordinator, you'll need to possess excellent communication skills, intermediate Excel skills, and a solid understanding of accounting principles. Before applying, consider your ability to work in a fast-paced environment and your experience in managing billing processes.

Job Description

About the Role

The Home-Based Billing Coordinator role at DCX PH is an exciting opportunity for detail-oriented professionals to join a growing U.S.-based business. As a key member of the team, you will be responsible for managing billing processes, processing invoices, and resolving discrepancies. Your strong organizational and communication skills will enable you to collaborate effectively with cross-functional teams, vendors, and clients.

In this role, you will be working in a fast-paced environment, where no two days are the same. You will need to be adaptable, flexible, and able to prioritize multiple tasks to meet payment deadlines. Your excellent problem-solving skills will be essential in troubleshooting billing discrepancies and resolving issues in a timely manner.

The ideal candidate will have a strong understanding of accounting principles, excellent communication skills, and intermediate Excel skills. You will be working closely with the sales team to support their objectives and ensure accurate financial documentation and communication.

What You Will Do

  • Coordinate and process invoices from vendors and expense them to the appropriate purchase orders
  • Troubleshoot issues related to vendor invoices, including discrepancies between expected and invoiced costs
  • Enter and post A/P invoices in the company's accounting application
  • Enter and post invoices to clients
  • Print client invoices and distribute them via email
  • Review and resolve issues related to invoices sent to clients, including charges to credit cards for completed projects
  • Provide support to meet the sales team's objectives
  • Achieve a full understanding of company policies and processes to apply them to client and vendor orders and inquiries
  • Maintain accurate financial records and ensure attention to detail in every aspect of the job
  • Manage and prioritize multiple tasks to meet payment deadlines

What We Are Looking For

  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field
  • 1-3 years of experience in billing, accounts payable, and/or general accounting
  • Strong verbal, written, and English communication skills
  • Intermediate Excel skills, including pivot tables, lookups, and report creation
  • Proficiency in using accounting software and tools, such as QuickBooks or SAP
  • Strong understanding of accounts payable principles, accounting standards, and account reconciliation
  • Ability to work overnight or graveyard shifts in Philippine time or within U.S. operating hours
  • Certified Public Accountant (CPA) or Certified Management Accountant (CMA) certification is a plus

Nice to Have

  • Experience with industry-designed order processing and accounting applications
  • Knowledge of promotional products or related industries
  • Familiarity with cloud-based accounting software and tools
  • Basic understanding of data analytics and reporting

Benefits and Perks

  • Competitive salary package
  • Permanent work-from-home setup
  • Company equipment provided
  • Internet stipends upon regularization
  • HMO coverage
  • PTO credits and service incentive leaves
  • Major spring and winter company live events
  • Monthly employee appreciation virtual events
  • Company-provided career skills training courses
  • A company culture focused on your personal and professional growth

How to Stand Out

  • To stand out as a candidate, make sure to highlight your Excel skills, particularly in pivot tables, lookups, and report creation.
  • Showcase your understanding of accounting principles, including accounts payable and account reconciliation.
  • Be prepared to discuss your experience in managing billing processes and troubleshooting discrepancies.
  • Emphasize your excellent communication skills, both written and verbal, and your ability to work with cross-functional teams.
  • Consider creating a portfolio that demonstrates your analytical and problem-solving skills, as well as your attention to detail.
  • Research the company culture and values to understand their expectations and how you can contribute to the team.
  • During the interview, ask questions about the company's approach to professional development and growth opportunities.

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