HR Advisor
WFA Digital Insight
The demand for HR professionals with expertise in Industrial Relations and award interpretation has grown significantly, with a 25% increase in job postings over the past year. Employment Hero, a company that has scaled to a $2 billion valuation, is seeking an HR Advisor to provide technical advice to clients. With the rise of remote work, companies are looking for experts who can navigate complex employment laws and provide guidance on best practices. Candidates with strong analytical skills and the ability to communicate complex information clearly will thrive in this role. Before applying, candidates should be aware of the company's unique culture and values, which prioritize mission-driven work and asynchronous communication.
Job Description
About the Role
The HR Advisor role at Employment Hero is a critical position that requires providing accurate and technical advice to clients on operational matters such as performance management, misconduct, and termination. As an HR Advisor, you will be the go-to expert for clients seeking guidance on complex employment issues. You will work closely with the HR team to ensure that clients receive timely and effective support.The HR Advisory team at Employment Hero is a dynamic and fast-paced environment that requires strong communication and problem-solving skills. As a member of this team, you will have the opportunity to work with a diverse range of clients and provide guidance on a wide range of topics.
Employment Hero is a company that values innovation and excellence, and as an HR Advisor, you will be expected to embody these values in your work. You will be responsible for staying up-to-date with the latest developments in employment law and providing expert advice to clients.
What You Will Do
- Provide accurate and technical advice to clients on operational matters such as performance management, misconduct, and termination
- Complete compliance audits for clients and provide recommendations for improvement
- Manage high-volume calls and email enquiries, providing calm and professional support to clients
- Deal with matters pragmatically, providing accurate analysis of risks and outlining practical solutions for maintaining compliance
- Contribute to the overall brand and client knowledge base by assisting in ongoing projects such as content creation for blogs, posts, and webinars
- Participate in ongoing department projects for process improvements and awards summaries
- Liaise with the legal team for more complex disputes, claims, and investigations
- Provide guidance to the sales and marketing team as needed to support the growth of the advisory product
- Create and post current and topical knowledge base articles and blogs for the company website and social media
- Champion and assist with improvement initiatives within the HR Advisory team using problem-solving tools
What We Are Looking For
- 1-2 years of experience as an HR Advisor or equivalent
- Qualifications in HR, Law, Business, or a similar field
- Strong knowledge of Australian employment laws and regulations
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Strong analytical skills and attention to detail
- Experience with Salesforce and Excel
- Ability to work autonomously and as part of a team
Nice to Have
- Experience with award interpretation and industrial relations
- Knowledge of AI and its applications in HR
- Experience with content creation and blogging
- Certification in HR or a related field
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a dynamic and fast-paced company
- Professional development and growth opportunities
- Flexible working hours and remote work options
- Access to cutting-edge technology and tools
- Collaborative and supportive team environment
- Recognition and reward for outstanding performance
- Comprehensive health and wellness program
- Paid time off and holidays
How to Stand Out
- Tip: Make sure to highlight your experience with Australian employment laws and regulations in your application, as this is a critical requirement for the role.
- To stand out, consider including examples of your experience with award interpretation and industrial relations in your cover letter or resume.
- When preparing for an interview, be sure to review the company's values and culture, and be prepared to provide examples of how you embody these values in your work.
- If you have experience with content creation and blogging, be sure to highlight this in your application, as the company values this skill.
- When negotiating salary, be sure to research the market rate for HR Advisors in Australia and be prepared to make a strong case for your worth.
- Red flag to watch for: if the company is not willing to provide a clear and transparent explanation of their compensation and benefits package, this may be a sign of a lack of transparency or fairness in their HR practices.
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