HR Generalist
WFA Digital Insight
As the remote job market continues to evolve, demand for skilled HR professionals has grown significantly, with a 25% increase in job postings in the last year alone. With the rise of global teams and matrix organizations, HR Generalists are in high demand, requiring a unique blend of technical, business, and interpersonal skills. BSI, a leading business improvement company, is seeking an experienced HR Generalist to join their team in Delhi, offering a chance to work with a global organization and make a real impact. Before applying, candidates should be aware of the importance of strong communication, stakeholder management, and problem-solving skills in this role, as well as the need for adaptability and flexibility in a fast-paced environment.
Job Description
About the Role
The HR Generalist role at BSI is a critical position that requires a highly skilled and experienced professional to manage end-to-end HR operations, employee lifecycle, and HR services across multiple countries. As a key member of the People team, you will act as a single point of contact for employees and managers, providing guidance and support on a broad range of HR matters. Your day-to-day responsibilities will include managing onboarding, payroll coordination, employee relations, benefits administration, and HR operations, ensuring a high-quality experience for all employees.The People team at BSI is a dynamic and global function, working closely with various stakeholders to deliver HR services that meet the needs of the business. As an HR Generalist, you will be part of a team that is passionate about creating a positive and inclusive work environment, and you will play a key role in ensuring that HR processes and policies are aligned with the company's overall strategy.
BSI is a global organization with a presence in over 193 countries, and as an HR Generalist, you will have the opportunity to work with colleagues from diverse backgrounds and cultures. The company is committed to creating a workplace that is inclusive, respectful, and supportive, and you will be expected to embody these values in your work.
What You Will Do
- Manage end-to-end HR operations, including onboarding, contractual changes, benefits administration, leave management, payroll coordination, and offboarding
- Act as a key HR contact for employees and managers across assigned countries
- Maintain accurate employee records and country-specific HR documentation within HR systems
- Provide first-line guidance on HR policies, procedures, and employee lifecycle matters
- Support managers with routine people processes and best practice guidance
- Coordinate payroll inputs and support monthly payroll activities
- Support employee relations activity, triaging and escalating more complex matters where appropriate
- Maintain awareness of local employment legislation and support compliance with local labour laws and internal policies
- Support implementation of regional and global HR initiatives, including leadership development, systems changes, and performance processes
- Build strong relationships across the People team and wider business to ensure a seamless employee experience
- Support HR projects and contribute to continuous improvement of HR processes and ways of working
What We Are Looking For
- 5+ years of HR experience within a generalist or operational HR role
- Strong understanding of employment law, HR policies, and people processes
- Experience working within a global or matrixed organisation
- Experience using HR/HCM systems
- Strong communication and stakeholder management skills
- Excellent organisational skills with the ability to manage multiple priorities effectively
- High levels of professionalism, integrity, and discretion when handling sensitive information
- Strong problem-solving capability with the ability to apply sound judgement
- Business English and local language proficiency relevant to assigned countries
- HR-related qualification or certification
Nice to Have
- Experience supporting multiple countries or regions
- Experience supporting employee relations activity or working closely with ER teams
- Experience contributing to HR transformation or process improvement initiatives
- Knowledge of local employment legislation and labour laws
Benefits and Perks
- Competitive total reward package
- Independent and varied job in an international environment
- Flexible working hours
- Ongoing training and development opportunities
- Opportunity to work with a global organization and make a real impact
- Collaborative and dynamic work environment
- Access to cutting-edge HR systems and technology
- Professional development and growth opportunities
- Recognition and reward for outstanding performance
How to Stand Out
- Use specific examples to demonstrate your experience in HR operations, employee lifecycle management, and stakeholder management.
- Make sure your resume and cover letter are tailored to the job requirements, highlighting your relevant skills and experience.
- Prepare to answer behavioral questions that assess your problem-solving skills, communication style, and ability to work in a global team.
- Research BSI's values and mission to demonstrate your understanding of the company culture and how you can contribute to it.
- Be ready to discuss your experience with HR systems, including HRIS, payroll, and benefits administration.
- Show enthusiasm and interest in the role and the company, and be prepared to ask thoughtful questions during the interview process.
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