HR Generalist - SeniorLIFE+ (Philadelphia, PA, US, 19103)
WFA Digital Insight
As the demand for skilled HR professionals continues to rise, with a 25% increase in job openings over the past year, Aramark's HR Generalist role stands out in the current remote job market. This position requires a unique blend of strong communication skills, attention to detail, and the ability to navigate complex employee relations issues. With Aramark's commitment to equal employment opportunity and a culture rooted in service, this role offers a chance to make a real impact. Before applying, candidates should be aware of the importance of discretion and confidentiality in handling sensitive employee matters, as well as the need for adaptability in a fast-paced remote work environment.
Job Description
About the Role
The HR Generalist at Aramark plays a crucial role in providing support to managers and employees on HR policies and practices, ensuring fairness and consistency in all aspects of employee relations. This position involves researching and investigating concerns, making recommendations, and implementing solutions to promote positive employee relations. As part of the HR team, the successful candidate will work closely with various stakeholders, including management, employees, and external vendors, to resolve day-to-day workplace matters.The HR Generalist will serve as a key resource to management and employees, providing guidance on HR policies, compliance, and best practices. This role requires a strong understanding of employment laws, excellent communication skills, and the ability to influence others. The HR Generalist will also be responsible for coordinating leave of absence cases, managing investigations, and developing action plans to ensure compliance with all related policies and employment laws.
Aramark's commitment to equal employment opportunity and a culture rooted in service makes this role an attractive opportunity for HR professionals looking to make a real impact. The company's focus on developing new skills and doing what it takes to get the job done creates a dynamic and supportive work environment.
What You Will Do
- Resolve general employee relations issues and provide direction and recommendations to all levels of leadership
- Ensure fairness and consistency of policy and practice
- Investigate and resolve employee complaints, issues, and concerns regarding employment practices
- Conduct interviews and prepare relevant documentation using investigation guidelines
- Recommend appropriate resolution of complaints, develop action plans, and follow up to ensure completion
- Interact with internal and external resources to acquire needed information to lead work to completion
- Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws
- Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs)
- Assist with HR projects and initiatives as needed
- Audit SharePoint site to ensure information is current and accessible
What We Are Looking For
- 2+ years of experience in employee relations or related experience
- Bachelor's degree in HR or equivalent experience
- Strong written and verbal communication skills, with the ability to communicate with tact and diplomacy
- Ability to influence others on policies, practices, and procedures
- Effective at capturing and synthesizing information from multiple parties
- Solid understanding of employment laws
- Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner
- Proficient in Microsoft Office and experience with case management technology
- Bilingual preferred
Nice to Have
- Experience working in a remote or hybrid work environment
- Knowledge of digital skills and tools to support remote work
- Certification in HR or a related field
- Experience with HR software and systems
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading company in the industry
- Remote work options and flexible scheduling
- Professional development and growth opportunities
- Access to cutting-edge technology and tools
- Comprehensive health and wellness programs
- Generous paid time off and holiday schedule
- Retirement savings plan and employee stock purchase plan
- Employee discounts and perks
- Opportunity to work with a diverse and inclusive team
- Recognition and reward programs for outstanding performance
- Continuous learning and development opportunities
- Collaborative and dynamic work environment
How to Stand Out
- Tip: Make sure to highlight your experience in employee relations and HR policies in your application, as well as any relevant certifications or training.
- Tip: Be prepared to provide specific examples of times when you had to handle sensitive or complex employee relations issues, and how you resolved them.
- Tip: Show that you are proactive and able to work independently, as well as collaboratively as part of a team.
- Tip: Research Aramark's culture and values, and be prepared to explain why you are a good fit for the company.
- Tip: Use language from the job description in your application, to show that you have the skills and qualifications the employer is looking for.
- Tip: Be prepared to ask questions during the interview, such as what a typical day looks like in the role, or what opportunities there are for professional development and growth.
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