HR Manager
WFA Digital Insight
In today's remote job market, companies are prioritizing employee experience and HR operations to drive business success. With the rise of remote work, demand for skilled HR professionals has grown significantly, up 25% in the past year. Directive, a leading B2B marketing agency, is no exception. As a pioneer in the industry, they're looking for an experienced HR Manager to oversee their HR function and ensure compliance with local labor laws. Candidates should be detail-oriented, organized, and comfortable working in an international environment. Before applying, it's essential to understand the company's commitment to performance, innovation, and employee growth.
Job Description
About the Role
The HR Manager position at Directive is a critical role that entails managing day-to-day HR operations, ensuring compliance with federal, provincial, and local employment laws, and promoting a positive employee experience. As a key member of the team, you will work collaboratively to bring thoughtful, adaptable solutions to life. The ideal candidate is someone who thrives in a fast-paced environment, is obsessed with continually improving their skills, and is passionate about maintaining and improving the HR function.Directive is a leading B2B marketing agency that has earned its reputation on real outcomes. With over a decade of expertise and 420+ B2B brands under their belt, they've developed a unique methodology, DiscoverabilityOS, which aligns brand and demand to guide their clients' target audience to choose them across every decision point. As an HR Manager, you will play a vital role in supporting the company's growth and success.
The HR Manager will be responsible for maintaining accurate and up-to-date employee records, supporting onboarding and offboarding processes, and preparing HR documents such as employee verification letters and policy updates. You will also ensure the company's compliance with federal, provincial, and local employment laws and regulations, and assist with audits and reporting requirements.
What You Will Do
- Maintain accurate and up-to-date employee records in HRIS systems for both Canadian and US employees
- Support onboarding and offboarding processes, including documentation, system setup, and general onboarding coordination
- Prepare HR documents such as employee verification letters, policy updates
- Respond to employee inquiries related to HR policies, benefits, and procedures
- Ensure the company's compliance with federal, provincial, and local employment laws and regulations, and recommended best practices
- Assist with audits and reporting requirements
- Track and manage work authorizations, visas
- Process US and Canadian payroll ensuring accurate data and timely processing
- Register in required Provinces/States
- Support benefits administration, including enrollments, changes
- Act as a liaison with benefits providers in Canada and the US
- Support employee engagement initiatives and internal communications
- Help coordinate HR-related events
- Promote an inclusive culture across countries
What We Are Looking For
- 5+ years of experience working in Human Resources
- Employee relations experience
- Payroll and tax knowledge
- Knowledge of a wide range of human resource practices, including compliance, leave management, benefits management, vendor relationships
- Ideally strong knowledge of both CAN and US HR practices
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Ability to act with integrity, professionalism, and confidentiality
- Thorough knowledge of employment-related laws and regulations
- Solid time management skills and strong ability to prioritize workload
- Ability to work in a fast-paced, open, entrepreneurial environment
- Proficiency in Excel
- Experience with HRIS systems
Nice to Have
- Certification in Human Resources (CHRP, SHRM-CP)
- Experience working in a marketing agency or similar industry
- Knowledge of Canadian and US labor laws and regulations
- Experience with benefits administration and payroll processing
Benefits and Perks
- Competitive base salary
- Medical, dental, vision plans, disability, and life insurance coverage for you and your family
- Opportunity to work with a leading B2B marketing agency
- Collaborative and dynamic work environment
- Professional development opportunities
- Access to cutting-edge tools and technologies
- Flexible working hours and remote work options
- Recognition and reward for outstanding performance
- Comprehensive onboarding program
- Ongoing training and support
- Opportunity to work with a diverse and talented team
How to Stand Out
- Make sure to tailor your resume and cover letter to the specific requirements of the HR Manager role, highlighting your experience with HRIS systems, payroll processing, and benefits administration.
- Prepare to talk about your experience with compliance, leave management, and employee relations, and be ready to provide specific examples.
- Showcase your knowledge of Canadian and US labor laws and regulations, and be prepared to discuss how you would handle complex HR issues.
- Emphasize your excellent organizational skills, attention to detail, and ability to prioritize workload, as these are essential for success in this role.
- Be prepared to discuss your experience with employee engagement initiatives and internal communications, and how you would promote a positive and inclusive culture.
- Consider obtaining certification in Human Resources (CHRP, SHRM-CP) to demonstrate your expertise and commitment to the field.
- Research the company culture and values, and be prepared to discuss how you would contribute to and support the team's mission and objectives.
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