Inside Sales Representative/BDR

Agent·Remote(Colombia, Mexico)
Sales
Excel

WFA Digital Insight

As demand for customer-facing professionals continues to rise, companies like Agent are seeking skilled Inside Sales Representatives to drive growth. With the remote work setup becoming the norm, having a reliable internet connection and strong communication skills are no longer just preferences, but necessities. The ability to close deals independently and work in a fast-paced environment is highly valued, and those with experience in sales or customer-facing roles are well-positioned to thrive. With the market for residential and commercial services expanding, Agent is looking for a proactive and organized individual to join their team.

Job Description

About the Role

The Inside Sales Representative/BDR role is a critical component of Agent's growth strategy, focusing on residential property services in the Philadelphia market. Day-to-day, this entails identifying and engaging potential clients, building relationships, and driving sales growth through effective communication and negotiation skills. As a key member of the sales team, the successful candidate will be expected to work closely with the sales and operations departments to ensure seamless customer experience and alignment with company objectives.

The role matters because it directly contributes to the company's revenue growth and expansion into new markets. The ideal candidate will be able to navigate a fast-paced environment, prioritize tasks effectively, and maintain a high level of organization to meet sales targets and customer needs.

Reporting to the sales manager, the Inside Sales Representative/BDR will be part of a dynamic team that values innovation, customer satisfaction, and professional development.

What You Will Do

  • Develop and execute sales strategies to acquire new customers and expand existing relationships
  • Conduct market research to identify potential clients and opportunities for growth
  • Build and maintain strong relationships with customers through regular communication and exceptional customer service
  • Utilize CRM systems and communication tools to manage sales pipeline and customer interactions
  • Collaborate with the sales and operations teams to ensure alignment and effective customer handover
  • Identify and pursue new business opportunities through networking, referrals, and lead generation activities
  • Meet and exceed monthly sales targets and key performance indicators (KPIs)
  • Stay up-to-date with industry trends, competitor activity, and market developments to continuously improve sales strategies
  • Provide feedback and insights to improve sales processes and customer satisfaction

What We Are Looking For

  • 2+ years of sales or customer-facing experience, preferably in a fast-paced environment
  • Strong English communication skills, both spoken and written
  • Proven ability to close deals independently and work in a high-responsibility environment
  • Excellent phone presence and conversational skills
  • Comfortable using CRM systems and communication tools
  • Reliable internet connection and professional remote work setup
  • Organized and detail-oriented with strong follow-through
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Nice to Have

  • Experience with Excel and data analysis
  • Knowledge of sales principles and practices
  • Familiarity with the residential property services industry

Benefits and Perks

  • Competitive compensation package
  • Opportunities for professional development and growth within the company
  • Remote work setup with flexible working hours
  • Access to cutting-edge sales tools and technology
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Stand Out

  • Ensure your resume highlights your sales and customer-facing experience, with specific examples of deals closed and customer relationships built.
  • Develop a strong understanding of the company's products and services to demonstrate your value as a potential sales representative.
  • Practice your phone presence and conversational skills to excel in the role's high-volume sales environment.
  • Be prepared to discuss your experience with CRM systems and communication tools, and how you've used them to drive sales growth.
  • Show enthusiasm for the industry and the company, and be ready to ask insightful questions during the interview process.
  • Consider creating a portfolio or examples of your sales strategies and customer success stories to share with the interviewer.

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