Intern, Digitization
WFA Digital Insight
The demand for digital transformation specialists has grown significantly, with 27% of companies increasing their investment in digitization initiatives in 2025. As a result, roles like this internship at Securitas Canada are becoming increasingly valuable. With the rise of remote work, companies are looking for skilled professionals who can help streamline their operations and improve efficiency. Securitas Canada's commitment to innovation and talent development makes this a compelling opportunity for students looking to gain real-world experience. Candidates should be prepared to demonstrate their skills in Excel, Microsoft 365, and process improvement.
Job Description
About the Role
The Digitization Intern will play a crucial role in supporting North America Operations at Securitas Canada. As a member of the team, you will be responsible for creating clear training materials, guides, and reference documents to help internal teams adopt new digital processes. This is an 11-week remote internship, working 32-40 hours per week, where you will have the opportunity to work on real projects and make a meaningful contribution to the company.The role is focused on execution, documentation, and continuous improvement, rather than strategy ownership. You will work closely with the NA Operations team to identify areas for improvement and develop solutions to increase efficiency and productivity. This is a hands-on role that requires strong organizational skills, attention to detail, and the ability to communicate complex information in a clear and concise manner.
As a Digitization Intern at Securitas Canada, you will be part of a dynamic and innovative team that is dedicated to making the world a safer place. The company offers a supportive and collaborative work environment, with opportunities for growth and development.
What You Will Do
- Create clear how-to guides, job aids, and reference materials for NA Operations tools and workflows
- Develop short video walkthroughs and visual training content to support digital adoption
- Support documentation of current state and future state operational processes
- Assist with organizing and maintaining digital content in Microsoft 365 tools
- Track basic usage or engagement metrics related to training materials and report findings
- Support other digitization and documentation tasks as needed within NA Operations
- Collaborate with the NA Operations team to identify areas for improvement and develop solutions
- Develop and maintain documentation of digital processes and workflows
- Assist with the creation of training materials and guides for new employees
- Participate in meetings and discussions to stay up-to-date on company initiatives and projects
What We Are Looking For
- High school diploma or GED
- Currently pursuing a bachelor's or master's degree in a relevant field such as business, operations, communications, digital media, information systems, or a related discipline
- Comfortable using Microsoft 365 tools such as SharePoint, Teams, PowerPoint, and Excel
- Familiarity with at least one BI or visualization tool (e.g., Power BI, Tableau, Oracle Analytics)
- Ability to organize information and follow structured processes
- Interest in operations, process improvement, or digital enablement
- Strong written communication skills with the ability to explain processes clearly and simply
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
Nice to Have
- Experience creating training materials, guides, or instructional content
- Basic familiarity with process documentation or workflow mapping
- Exposure to simple reporting, analytics, or dashboards
- Basic design or video editing experience
Benefits and Perks
- Opportunity to work with a dynamic and innovative company
- Collaborative and supportive work environment
- Professional development and growth opportunities
- Flexible working hours and remote work arrangement
- Access to cutting-edge technology and tools
- Competitive internship stipend
- Opportunity to make a meaningful contribution to the company
- Chance to work on real projects and develop valuable skills
- Potential for future employment opportunities with the company
How to Stand Out
- Make sure to highlight your proficiency in Microsoft 365 tools, particularly Excel, in your application.
- Showcase any experience you have with process documentation, workflow mapping, or digital adoption.
- Prepare to talk about your analytical and problem-solving skills, and how you can apply them to improve operational efficiency.
- Be ready to discuss your interest in operations, process improvement, or digital enablement, and how you can contribute to the company's goals.
- Consider creating a portfolio of your work, including any training materials or guides you've developed, to demonstrate your skills to the interviewer.
- Don't be afraid to ask questions about the company culture and what a typical day in the role looks like.
- Pay attention to the company's commitment to innovation and talent development, and be prepared to discuss how you can grow and develop within the company
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