International and Operational Genetic Counselor

About the Role

Day-to-day, the IOGC engages in a variety of tasks, from providing expert genetic counseling to supporting the improvement of delivered PGT products. This role requires a deep understanding of genetics, laboratory operations, and the ability to communicate complex information to both clinical and non-clinical stakeholders. The IOGC is also a key participant in departmental contributions to the CooperSurgical organization, collaborating with various teams to drive innovation and excellence in genetic testing services.

Given the remote nature of this role, the successful candidate will be adept at navigating digital tools and platforms, managing their time effectively, and maintaining open lines of communication with colleagues and clients across different time zones. The ability to work independently, as well as part of a global team, is essential for success in this position.

What You Will Do

• Provide genetic counseling services to clients, including pre-test and post-test counseling for PGT
• Support laboratory operations to ensure high-quality genetic testing services
• Develop and maintain educational materials for clients and healthcare professionals
• Collaborate with the genetic counseling team to improve the delivery of genomic services
• Participate in quality improvement initiatives to enhance laboratory processes and outcomes
• Communicate complex genetic information to clients, healthcare providers, and other stakeholders
• Develop and implement genetic counseling protocols and guidelines
• Stay updated on the latest developments in genetic testing and counseling techniques
• Engage in professional development to maintain and enhance genetic counseling skills
• Work closely with the sales and marketing teams to support the growth of genetic testing services
• Contribute to the development of new genetic testing products and services

What We Are Looking For

• Master's degree in Genetic Counseling or a related field
• Board certification by the American Board of Genetic Counseling (ABGC) or eligibility for certification
• At least 2 years of experience in genetic counseling, preferably in a laboratory or clinical setting
• Strong understanding of genetics, genetic testing, and laboratory operations
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Experience with electronic health records and other digital tools
• Strong problem-solving and analytical skills
• Ability to maintain confidentiality and handle sensitive information

Nice to Have

• Experience with preimplantation genetic testing (PGT) and other advanced reproductive technologies
• Knowledge of marketing and sales principles to support business development
• Experience working in a remote or virtual team environment
• Certification in a specialized area of genetic counseling, such as prenatal or pediatric genetics
• Fluency in more than one language to support international client base

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a global leader in genetic testing services
• Professional development and continuing education support
• Flexible, remote work arrangement to promote work-life balance
• Access to cutting-edge technology and digital tools
• Collaborative, dynamic work environment with a team of experts in genetics and laboratory operations
• Recognition and reward for outstanding performance and contributions to the organization
• Comprehensive health insurance and wellness programs
• Generous paid time off and holiday schedule
• Remote work stipend to support home office setup and maintenance

• Develop a strong portfolio: Highlight your experience in genetic counseling, especially in laboratory operations and client support.
• Stay updated on industry trends: Familiarize yourself with the latest developments in genetic testing and counseling techniques to stand out in interviews.
• Focus on your communication skills: The ability to communicate complex genetic information effectively is crucial for success in this role.
• Be prepared to discuss case scenarios: Practice explaining how you would handle different genetic counseling scenarios to demonstrate your expertise.
• Emphasize your problem-solving abilities: Highlight your analytical and problem-solving skills, as these are essential in a fast-paced, dynamic environment.
• Show enthusiasm for remote work: Demonstrate your ability to work independently and as part of a virtual team, and express your excitement about the opportunities and challenges of remote work.
• Research the company thoroughly: Understand CooperSurgical's mission, values, and goals to show your genuine interest in the role and the organization.