IT Automation Engineer - India

## About the Role As an IT Automation Engineer at Turing, you will play a critical role in designing, building, and maintaining automation workflows across IT systems and infrastructure. This is a unique opportunity to work with a cutting-edge company that is pushing the boundaries of AI and automation. Your day-to-day responsibilities will involve working closely with the IT and security teams to identify areas for automation and developing solutions to improve efficiency and scalability. The IT Automation Engineer role is a key part of Turing's efforts to streamline its IT processes and improve the overall efficiency of its operations. As a member of this team, you will have the opportunity to work on a wide range of projects, from automating employee onboarding and offboarding to developing event-driven automation pipelines for system alerts and user lifecycle management. Turing is committed to creating a collaborative and dynamic work environment, and as an IT Automation Engineer, you will be working closely with a team of experienced professionals who are passionate about AI and automation. The company's leadership team includes AI technologists from some of the world's top tech companies, and there are opportunities for professional growth and development in a rapidly expanding field. ## What You Will Do - Design and develop end-to-end IT automation workflows using tools such as Tines, Google Apps Script, and Python.

• Automate employee onboarding, offboarding, and access provisioning processes across systems like Okta, Google Workspace, Slack, and Zoom.
• Build event-driven automation pipelines for system alerts, user lifecycle management, and IT workflows.
• Integrate APIs across multiple SaaS and infrastructure platforms to enable real-time automation and data synchronization.
• Collaborate with Security and IT teams to implement Zero Trust and access automation using IdP integrations (Okta, Google Identity, Azure AD).
• Develop internal tools and scripts to reduce manual IT tasks and improve operational efficiency.
• Maintain automation logic, workflows, and configurations using version control and documentation standards.
• Implement monitoring and alerting for all automation pipelines to ensure reliability and performance.
• Research and adopt new automation frameworks, scripting techniques, and no-code/low-code tools to expand automation coverage.
• Create and maintain technical documentation, SOPs, and automation libraries for cross-team use.
• Automate the creation and maintenance of operational dashboards to provide real-time visibility into IT metrics, system health, and automation performance.

## What We Are Looking For - Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.

• 5+ years of experience in IT Automation, IT Engineering, or DevOps-style IT Operations.
• Strong programming and scripting background in Google Apps Script, Python, PowerShell, or JavaScript.
• Proven experience building workflows in automation platforms such as Tines, BetterCloud, Okta Workflows, Zapier, or Workato.
• Strong understanding of API integrations, webhooks, and event-based architecture.
• Experience automating identity and access management (IAM) operations via APIs (Okta, Google Identity, Azure AD).
• Knowledge of cloud-first environments (Google Workspace, AWS, or GCP).
• Familiarity with Zero Trust, SSO, and MFA automation principles.
• Excellent problem-solving, documentation, and communication skills.

## Nice to Have - Experience with IT service management platforms such as ServiceNow or JIRA.

• Knowledge of ITIL frameworks and processes.
• Familiarity with agile development methodologies and version control systems such as Git.
• Experience working in a remote or distributed team environment.
• Certification in ITIL, CompTIA, or a related field.

## Benefits and Perks - Competitive salary and benefits package.

• Opportunity to work with a cutting-edge company in the AI and automation space.
• Collaborative and dynamic work environment with a team of experienced professionals.
• Professional growth and development opportunities in a rapidly expanding field.
• Flexible working hours and remote work options.
• Access to the latest tools and technologies in the field of IT automation.
• Comprehensive health insurance and wellness programs.
• Generous PTO and holiday policy.
• Employee recognition and reward programs.

- To stand out as a candidate, be sure to highlight your experience with automation tools like Tines and Python, as well as your ability to collaborate with cross-functional teams.

• Make sure your portfolio includes examples of automation workflows you have designed and implemented in the past.
• Be prepared to discuss your understanding of API integrations, webhooks, and event-based architecture, as well as your experience with IT service management platforms.
• Emphasize your problem-solving skills and ability to think critically and creatively.
• Research the company culture and values, and be prepared to discuss how you align with them.
• Don't be afraid to ask questions during the interview process - it shows you are interested in the role and willing to learn.