IT Engineering Lead

About the Role

The IT Engineering team at Elevenlabs is responsible for managing enterprise-scale IT systems, ensuring the security and reliability of the company's infrastructure, and implementing automation-first solutions to drive efficiency. As the leader of this team, the successful candidate will be responsible for project planning, hiring, and mentoring team members to ensure the team's success.

Elevenlabs is a dynamic and innovative company that is transforming the way we interact with technology. With a strong commitment to employee growth and development, the company offers a range of benefits and opportunities for professional development.

What You Will Do

• Lead the IT Engineering team, balancing technical work with mentoring, project planning, and hiring
• Collaborate with the Security and Operations teams to ensure the security and productivity of endpoints, offices, networks, and SaaS tools
• Develop and implement automation-first solutions to drive efficiency and reliability
• Manage enterprise-scale IT systems, including identity and access management technologies and mobile device management tooling
• Script and automate compliance checks, device configuration, and other IT security tasks
• Manage office network equipment, including office buildouts and expansions
• Develop and implement IT engineering projects, including project planning and budgeting
• Mentor and develop team members to ensure the team's success
• Collaborate with other departments to ensure alignment and effective communication

What We Are Looking For

• Experience leading or mentoring an IT Engineering or Technical Operations team
• Strong hands-on background in IT Engineering, Technical Operations, or a DevOps-adjacent role
• Expertise with identity and access management technologies, such as Okta and Google Workspace
• Experience with mobile device management tooling, such as Jamf, Kandji, or Fleet
• Scripting skills, such as Python or Bash, with experience automating IT security tasks
• Experience managing office network equipment, including Cisco Meraki or Ubiquiti
• Strong knowledge of IT security best practices and compliance regulations
• Experience with project planning, budgeting, and management
• Excellent communication and leadership skills

Nice to Have

• Experience with cloud-based IT systems, such as AWS or Azure
• Knowledge of artificial intelligence and machine learning concepts
• Experience with Agile development methodologies
• Certification in ITIL or other IT service management frameworks
• Experience with IT engineering project management tools, such as Jira or Asana

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a pioneering AI research and product company
• Collaborative and dynamic work environment
• Professional development opportunities, including training and education programs
• Flexible working hours and remote work options
• Access to cutting-edge technology and tools
• Annual company offsite and social travel stipend
• Co-working stipend for remote workers

• Develop a strong understanding of IT engineering and management principles, including identity and access management technologies and mobile device management tooling.
• Showcase your experience with automation-first solutions and scripting skills, such as Python or Bash.
• Highlight your leadership and mentoring skills, including experience leading or mentoring IT Engineering or Technical Operations teams.
• Prepare to discuss your experience with IT security best practices and compliance regulations, including experience with project planning and budgeting.
• Research the company's innovative culture and commitment to AI-driven solutions to demonstrate your understanding of the company's mission and values.
• Be prepared to provide examples of your experience with IT engineering project management tools, such as Jira or Asana, and your ability to work in a fast-paced and dynamic environment.