IT Engineering Manager (Endpoint Engineering)

## About the Role The IT Engineering Manager role at Affirm is a unique opportunity to lead a team of skilled engineers and drive the technical direction of the company's endpoint platform. As a hands-on technical manager, you will be responsible for setting the technical vision, establishing the program operating model, and developing a team of talented engineers. You will report directly to the Director of IT Engineering and be the first dedicated people leader this team has had in some time. The Client Platform Engineering team owns Affirm's endpoint platform end-to-end, from zero-touch provisioning and MDM architecture to patch management, automation pipelines, and compliance posture. As the leader of this team, you will be responsible for defining the technical direction, establishing the program operating model, and actively developing a team of three engineers. The successful candidate will have a strong technical background, excellent leadership skills, and the ability to drive technical direction and manage high-performing teams. ## What You Will Do - Lead, coach, and develop a team of three engineers, setting clear expectations, providing regular candid feedback, and building individual growth plans tailored to each engineer's strengths, gaps, and career goals.

• Establish and maintain healthy team operating rhythms, including sprint cadence, backlog grooming, incident retrospectives, and async-first communication practices that work across time zones.
• Build a culture of ownership, craft, and continuous improvement, where reducing toil and improving reliability is celebrated, not just expected.
• Serve as an escalation point for complex technical issues and a knowledge resource for the broader IT Engineering organization.
• Define and maintain the CPE roadmap in alignment with IT Engineering strategy, company-wide security priorities, and Affirm's FY roadmap cycles.
• Establish a prioritization framework that balances project work, platform health, compliance obligations, and stakeholder requests, with enough transparency that tradeoffs are visible and defensible.
• Build and own the KPIs and reporting that give you, your team, and leadership real visibility into endpoint compliance posture, patch currency, deployment reliability, and incident trends.
• Implement structured change control processes, including communication, testing gates, rollback plans, and post-deployment review for platform changes that affect a global workforce.
• Guide the architecture and long-term strategy for Affirm's endpoint platform, including MDM configuration, zero-touch provisioning, and the automation pipelines that keep the fleet healthy at scale.

• 2+ years of experience in leading high-performing teams, with a proven track record of driving technical direction and managing engineers.
• Excellent leadership skills, with the ability to coach, develop, and motivate engineers.
• Strong technical skills, with expertise in endpoint engineering, MDM architecture, and automation pipelines.
• Experience with agile development methodologies, including sprint cadence, backlog grooming, and incident retrospectives.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Experience with change control processes, including communication, testing gates, rollback plans, and post-deployment review.

• Knowledge of security frameworks and compliance regulations, such as HIPAA or PCI-DSS.
• Experience with automation tools, such as Ansible or Puppet.
• Familiarity with DevOps practices, including continuous integration and continuous deployment.

• Opportunity to work with a talented team of engineers and contribute to the growth and development of Affirm.
• Flexible work arrangements, including remote work options.
• Professional development opportunities, including training and conference attendance.
• Access to cutting-edge technologies and tools.
• Collaborative and dynamic work environment.
• Recognized and respected brand in the industry.
• Comprehensive health insurance and wellness programs.

• Showcase your technical skills and experience in endpoint engineering, including MDM architecture and automation pipelines.
• Highlight your leadership experience and ability to drive technical direction and manage high-performing teams.
• Be prepared to discuss your experience with agile development methodologies, including sprint cadence, backlog grooming, and incident retrospectives.
• Emphasize your strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Research Affirm's company culture and values, and be prepared to discuss how you align with them.
• Prepare examples of your experience with change control processes, including communication, testing gates, rollback plans, and post-deployment review.
• Consider creating a portfolio or examples of your work to demonstrate your technical skills and experience.