IT Resilience & Disaster Recovery Lead - Technical Recovery

FergusonFerguson·Remote(United States)
Other
Excel

WFA Digital Insight

The demand for disaster recovery specialists has grown significantly in recent years, with a 25% increase in job postings in 2025 alone. As companies shift to remote work, the need for experts who can ensure business continuity and technical recovery has become paramount. Ferguson, a Fortune 500 company, is at the forefront of this trend, and this role offers a unique chance to develop and implement recovery strategies. With the rise of complex cybersecurity threats, candidates with expertise in risk management, operational resilience, and IT service management are in high demand. Before applying, candidates should be aware of the company's commitment to innovation and customer satisfaction.

Job Description

About the Role

Ferguson is seeking an IT Resilience & Disaster Recovery Lead to support enterprise IT continuity and technical recovery capabilities. This role is responsible for developing and advancing recovery strategies, leading resilience testing, and ensuring critical systems can be effectively restored during disruptive events. The ideal candidate will have strong leadership and governance experience, with a proven track record of driving execution across sophisticated environments and a deep understanding of enterprise recovery frameworks, risk management, and operational resilience.

The IT Resilience & Disaster Recovery Lead will work closely with business and technology teams to identify critical systems, dependencies, and potential vulnerabilities. This role requires a strong understanding of frameworks, methodologies, and regulatory standards, such as NIST, ISO, COBIT, ITIL, and CISA. The successful candidate will have experience in using both traditional standards, such as IT service management practices based on ITIL, as well as emerging methods like DevOps that are optimized for agility.

Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. With approximately 36,000 associates across 1,700 locations, the company is committed to providing best-in-class products, service, and capabilities across various industries.

What You Will Do

  • Lead disaster recovery risk assessments, exercises, and resilience testing activities
  • Plan, coordinate, and orchestrate technical recovery exercises, track and report activities to business customers
  • Develop, maintain, and enhance recovery strategies, including Business Impact Analysis (BIA) and Technical Recovery Plans (TRP)
  • Partner with business and technology teams to identify critical systems, dependencies, and potential vulnerabilities
  • Facilitate the integration of new systems and applications into the technical recovery program
  • Standardize and recovery processes and procedures across the enterprise environment
  • Stay ahead on industry trends and emerging technologies to continuously improve recovery strategies
  • Ensure disaster recovery solutions are implemented, maintained, and tested as part of the operational lifecycle
  • Oversee technical recovery plans, track preparedness status, and manage remediation efforts to closure
  • Provide expert guidance to cross-functional teams in developing, validating, and delivering recovery procedures

What We Are Looking For

  • 10+ years of experience in disaster recovery, business continuity, or Technology & Cyber resilience within a large, complex enterprise environment
  • Proven experience developing Business Impact Analyses (BIA) and Technical Recovery Plans (TRP)
  • Strong understanding of frameworks, methodologies, and regulatory standards (e.g., NIST, ISO, COBIT, ITIL, CISA, etc.)
  • Experience in using both traditional standards, such as IT service management practices based on ITIL, as well as emerging methods like DevOps that are optimized for agility
  • Experience leading resilience exercises, including tabletop and scenario-based, and live-environment testing
  • Ability to assess and document critical systems, dependencies, and potential vulnerabilities
  • Strong leadership and governance experience, with a proven track record of driving execution across sophisticated environments
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams

Nice to Have

  • Experience with Excel and other productivity tools
  • Knowledge of cloud-based disaster recovery solutions and services
  • Certification in ITIL, COBIT, or other relevant frameworks
  • Experience working in a remote or hybrid environment

Benefits and Perks

  • Competitive salary and benefits package
  • Opportunity to work with a Fortune 500 company
  • Remote work options, with the ability to work from anywhere in the United States
  • Professional development and growth opportunities
  • Comprehensive health insurance and wellness programs
  • Generous paid time off and holiday schedule
  • Access to cutting-edge technology and tools

How to Stand Out

  • Be prepared to discuss your experience with disaster recovery and business continuity frameworks, such as ITIL and NIST.
  • Highlight your ability to lead resilience exercises and develop technical recovery plans.
  • Emphasize your understanding of emerging technologies and trends in disaster recovery and business continuity.
  • Showcase your expertise in risk management and operational resilience.
  • Prepare to discuss your experience working with cross-functional teams and developing recovery procedures.
  • Be ready to provide examples of your experience with cloud-based disaster recovery solutions and services.
  • Research the company's commitment to innovation and customer satisfaction, and be prepared to discuss how you can contribute to this mission.

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