IT Software Asset Management Analyst
WFA Digital Insight
As the demand for skilled software asset managers continues to rise, with a 25% increase in job postings in the last year, DoorDash is seeking a highly skilled IT Software Asset Management Analyst to join their team. With the rapid evolution of software ecosystems, companies are looking for experts who can navigate the complex world of software licensing and vendor management. DoorDash stands out as a pioneer in the food delivery industry, and this role offers a unique opportunity to work with a wide range of software platforms. Before applying, candidates should be aware that a deep understanding of SaaS software licensing models and agreements is essential, as well as excellent analytical and problem-solving skills.
Job Description
About the Role
The IT Software Asset Management Analyst will be responsible for managing the full lifecycle of enterprise SaaS and AI software assets, from procurement to retirement. This role will partner closely with various teams, including IT, Security, Procurement, Finance, and Legal, to ensure that software investments are compliant, optimized, and aligned with company objectives. As a key member of the Global IT team, the analyst will play a crucial role in driving software asset management initiatives worldwide.The ideal candidate will have a strong understanding of software asset management principles, as well as experience with SaaS administration, identity and access management tools, and enterprise procurement processes. The ability to analyze complex data and provide insights to stakeholders is essential, as well as excellent communication and collaboration skills.
The IT Software Asset Management Analyst will be working in a fast-paced environment, with multiple priorities and deadlines. The ability to work independently and as part of a team is crucial, as well as being proactive and resourceful.
What You Will Do
- Manage the full lifecycle of enterprise SaaS and AI software assets, including procurement support, provisioning, renewals, optimization, and retirement.
- Administer and maintain software licensing across multiple enterprise platforms and vendors.
- Run and analyze license utilization reports from vendor portals and internal systems to identify underutilized or unused licenses.
- Reconcile purchased licenses against assigned and consumed licenses to ensure compliance and cost efficiency.
- Assign, transfer, and revoke software licenses based on user access requirements and organizational policies.
- Maintain accurate software entitlement, usage, and renewal records.
- Monitor software usage trends and provide recommendations for optimization and standardization.
- Help evaluate AI software consumption models, usage metrics, and licensing impacts.
- Utilize Okta, ConductorOne, and related identity governance and access management tools to review and manage software access groups and entitlements.
- Work closely with Strategic Sourcing, Procurement, Legal, and Finance teams on software renewals and contract negotiations.
- Assist in evaluating vendor proposals, renewal terms, pricing structures, and true-up requirements.
What We Are Looking For
- Bachelor's degree in Finance, Accounting, Business Administration, Information Technology, or a related field.
- 5+ years of experience in Software Asset Management or IT Asset Management, with a focus on finance.
- Deep knowledge of SaaS software licensing models and agreements, including those for major vendors such as Microsoft, Adobe, and GitHub.
- Proven experience managing vendor relationships and negotiating contracts.
- Excellent analytical, problem-solving, and organizational skills.
- Exceptional communication skills with the ability to collaborate effectively across diverse teams.
- Proficiency in PowerPoint, Google Suite, OKTA, or other related tools.
- Ability to work independently and as part of a team in a fast-paced environment.
- Advanced customer service and stakeholder management skills.
- Detail-oriented, problem solver, and resourceful.
Nice to Have
- Experience managing AI software platforms and AI-related licensing models.
- Knowledge of enterprise procurement processes and contract negotiation.
- Certification in software asset management or a related field.
- Experience with software consolidation efforts during acquisitions.
Benefits and Perks
- Competitive compensation package.
- Flexible and remote work arrangement.
- Opportunities for professional growth and development.
- Access to a wide range of software platforms and tools.
- Collaborative and dynamic work environment.
- Comprehensive health insurance package.
- Generous PTO policy.
- Remote stipend and home office setup support.
How to Stand Out
- Familiarize yourself with SaaS software licensing models and agreements, including those for major vendors such as Microsoft and Adobe.
- Highlight your experience with software asset management tools, such as Okta and ConductorOne, and your ability to analyze complex data.
- Showcase your analytical and problem-solving skills, as well as your ability to communicate effectively with stakeholders.
- Be prepared to discuss your experience with vendor management and contract negotiation.
- Research DoorDash's company culture and values, and be prepared to explain why you are a good fit for the team.
- Prepare examples of times when you had to work independently and as part of a team in a fast-paced environment.
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