IT Support Technician LATAM
Support
WFA Digital Insight
As remote work continues to transform the digital landscape, the demand for skilled IT support technicians has never been higher. With Deel's commitment to unlocking global opportunities, this role presents a unique chance to support a vast, diverse workforce. Candidates should be prepared to tackle complex technical challenges and demonstrate a passion for innovative problem-solving.
Job Description
About the Role
Deel, a leading payroll and HR platform for global teams, is seeking an IT Support Technician to manage access and resolve IT tickets.Responsibilities
- Handle IT/IAM Support Tickets on a daily basis
- Overall Identity and Access Management responsibilities of software stack, including provision, deprovision, license assignment, and group assignment
- Utilize tools such as Okta, Lumos, or similar for access administration according to Onboarding/Offboarding requirements
About the Company
Deel is a rapidly growing SaaS company that combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform, supporting every worker type in 150+ countries.How to Stand Out
- Be prepared to demonstrate your experience with Okta, Lumos, or similar tools for access administration.
- Showcase your ability to work independently in a remote setting and manage your time effectively.
- Highlight any certifications or training in IT support, especially those relevant to digital skills and remote work.
- Practice explaining complex technical issues in a clear, concise manner for non-technical stakeholders.
- Emphasize your problem-solving skills and ability to adapt to new software and systems.
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