IT Systems Administrator

About the Role

As a key member of the corporate IT team, the IT Systems Administrator will be responsible for ensuring the smooth operation of Supabase's systems, with a focus on security, automation, and process improvement. This will involve working closely with the IDM/MDM Lead to own the day-to-day operations of the identity and endpoint stack, as well as collaborating with other teams to drive automation and efficiency.

The ideal candidate will have a strong technical background, with experience in identity management, endpoint operations, and automation. They will be comfortable working in a fast-paced environment, with a focus on delivering high-quality results and continuously improving processes.

What You Will Do

• Administer Okta day-to-day: user provisioning, group management, SSO application configuration, and MFA policy enforcement
• Own joiner-mover-leaver (JML) workflows: ensure access is granted on day one, adjusted on role change, and fully revoked on departure with no manual gaps
• Maintain and improve Okta lifecycle automation: reducing manual provisioning toil and closing the window between HR events and access changes
• Audit access regularly: identify stale accounts, over-provisioned roles, and orphaned app assignments before they become incidents
• Support FIDO2/WebAuthn and YubiKey deployment for privileged access across the organization
• Administer Iru (formerly Kandji) MDM for macOS fleet: device enrollment, configuration profiles, compliance baselines, and policy enforcement
• Ensure all managed endpoints meet security baselines: disk encryption, screen lock, patch cadence, and EDR agent deployment
• Support onboarding hardware logistics: device procurement, enrollment, and first-day readiness across global time zones
• Identify and track unmanaged or out-of-compliance devices: drive remediation and escalate persistent non-compliance
• Maintain MDM configuration as code where possible: changes should be reviewable, versioned, and reversible
• Administer Slack workspace: channel governance, app integration reviews, guest access management, and enterprise grid operations
• Manage the corporate SaaS portfolio: own app provisioning, license tracking, and access reviews for tools like Google Workspace, Zoom, Notion, and others

What We Are Looking For

• 2-4 years of experience in a corporate IT, IT operations, or identity administration role at a cloud-native or SaaS company
• Hands-on Okta administration experience: SSO, MFA, lifecycle management, and group/policy configuration
• Experience with a modern MDM platform (Kandji/Iru, Jamf, or equivalent) managing a macOS-first fleet
• Working knowledge of JML processes and identity management principles
• Strong technical skills, with the ability to automate repetitive tasks and improve process efficiency
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Strong problem-solving skills, with the ability to analyze complex issues and develop creative solutions
• Experience with scripting languages (e.g., Python, Bash) and automation tools (e.g., Ansible, Terraform)
• Familiarity with security frameworks and compliance standards (e.g., SOC 2, ISO 27001)

Nice to Have

• Experience with cloud-based infrastructure (e.g., AWS, GCP, Azure)
• Knowledge of containerization (e.g., Docker) and orchestration (e.g., Kubernetes)
• Familiarity with agile development methodologies and version control systems (e.g., Git)
• Experience with IT service management frameworks (e.g., ITIL)
• Certification in ITIL, CompTIA Security+, or equivalent

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a cutting-edge technology stack and contribute to the development of innovative products
• Collaborative and dynamic work environment with a team of experienced professionals
• Flexible working hours and remote work options
• Professional development opportunities, including training and certification programs
• Access to the latest tools and technologies, including MacBooks and other equipment
• Health and wellness programs, including mental health support and fitness initiatives
• Social events and team-building activities, including virtual meetings and in-person gatherings

• Be prepared to showcase your technical expertise, particularly with Okta and MDM platforms, as well as your ability to automate repetitive tasks and improve process efficiency.
• Highlight your experience with scripting languages (e.g., Python, Bash) and automation tools (e.g., Ansible, Terraform), as well as your familiarity with security frameworks and compliance standards (e.g., SOC 2, ISO 27001).
• Emphasize your strong problem-solving skills, with the ability to analyze complex issues and develop creative solutions, as well as your excellent communication and collaboration skills.
• Research Supabase's technology stack and be prepared to discuss how you can contribute to the development of innovative products.
• Be prepared to provide examples of your experience with IT service management frameworks (e.g., ITIL) and certification in ITIL, CompTIA Security+, or equivalent.
• Showcase your ability to work effectively in a fast-paced environment, with a focus on delivering high-quality results and continuously improving processes.