Jinyu Interpreter

LanguageLine Solutions is Hiring! At LanguageLine, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. Even better, you can do this while working from your own home. LanguageLine has been certified as a Great Place to Work, and is regularly listed as one of America’s top work-from-home employers. Our interpreters serve clients across numerous industries, including health care, 911, first responders, education, government agencies, and all walks of business. As an interpreter, you will receive training that is the best in the industry. We’ll ensure that you learn new skills while further developing your skillset. We provide numerous opportunities for advancement. You’ll be in a certified ASTM and ISO environment. You'll also be supported by a Senior Language Specialist, as well as our Interpreter and Technology Help Desks. Join our team now! Job Description Work at Home Bilingual Jinyu-English Phone Interpreter Job Title: Jinyu Interpreter Location: Work at Home position in United States Position: Phone Interpreter Pay: $0.75

• $0.90 per minute. Actual per minute rates are dependent on the time of day or night when calls are taken and the level of interpretation as defined by LanguageLine Solutions . We Offer: Employee Referral Program. Advancement opportunities within the organization. Interpreter support. An inclusive and diverse work environment. Position Overview: The Jinyu Telephone Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Jinyu and English speakers. The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911. The interpreter processes information quickly, concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous at all times and uses appropriate terminology and understands common industry procedures and practices. The interpreting sessions may involve simple or complex, technical or non-technical subjects. This position does not involve written translation however translators and other skilled linguists are encouraged to apply. The Interpreters translate verbally. This is a remote position. The Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment. Essential Job Functions Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Speak clearly in both languages using proper pronunciation, enunciation and polite expressions. Maintain a professional demeanor throughout the interpreting sessions at all times. Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls. Maintain punctuality and availability during work hours. Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission. Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. Demonstrate commitment to cultural sensitivity and working in a diverse environment. Some calls may be highly emotional and/or stressful in nature. The interpreter may need to remain on a call for extended periods without breaks due to the nature of the call or may, at times experience high call volumes. The interpreter must have the ability to provide the required, company standards of service within this dynamic environment. Qualifications Fluency in Jinyuand English and skilled in the associated cultural dynamics. Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP. Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation. Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls that involve sensitive subjects such as end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression. Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred. Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands. Must be at least

• Familiarize yourself with LanguageLine Solutions' technology and platforms, and be prepared to discuss your experience with similar tools and software, as well as your proficiency in Excel, which is a required skill for the Jinyu Interpreter role.
• Develop a portfolio or work samples that demonstrate your interpretation skills, particularly in industries such as healthcare, 911, and education, which are relevant to LanguageLine Solutions' client base.
• Research LanguageLine Solutions' training programs and be prepared to discuss how you plan to utilize and apply the training to improve your skills and services as a Jinyu Interpreter, and how you will continue to develop your skills in a remote work environment.
• Prepare to discuss your experience working with limited-English speakers, the Deaf and Hard-of-Hearing, and how you can effectively communicate with them in a culturally sensitive manner, highlighting your ability to work with diverse client populations.
• Be prepared to negotiate your salary based on your language skills, interpretation experience, and relevant certifications, and research the average salary range for Jinyu Interpreters at LanguageLine Solutions to ensure you are fairly compensated for your work.
• Practice your interpretation skills in a mock interview setting, using scenarios that are commonly encountered by LanguageLine Solutions' interpreters, such as emergency response or medical consultations, to demonstrate your ability to think on your feet and provide accurate interpretations under pressure.