Key Account Manager

Addepto·Remote(Poland)
Customer Success
Excel

WFA Digital Insight

As demand for AI consulting services surges, companies like Addepto are spearheading innovation in this space. With 30% of businesses expected to invest in AI by 2025, skilled Key Account Managers are in high demand. This role stands out for its focus on building long-term partnerships and driving business growth through tailored solutions. Before applying, candidates should understand the AI landscape, have a strong background in B2B client-facing roles, and be prepared to showcase their ability to drive commercial negotiations and grow revenue.

Job Description

About the Role

The Key Account Manager position at Addepto is a critical role that involves managing and growing strategic client relationships across enterprise and scale-up accounts. This position sits at the intersection of business, technology, and consulting, requiring strong client-facing skills, commercial awareness, and the ability to collaborate closely with delivery, engineering, and leadership teams. As a trusted advisor to clients, you will ensure the successful delivery of AI and data-driven solutions, while identifying opportunities for long-term partnership growth.

Addepto is a leading AI consulting and data engineering company that builds scalable, ROI-focused AI solutions for some of the world's largest enterprises and pioneering startups. With an exclusive focus on Artificial Intelligence and Big Data, Addepto helps organizations unlock the full potential of their data through systems designed for measurable business impact and long-term growth.

What You Will Do

  • Cultivate executive relationships: Build and expand trusted relationships with key stakeholders across all levels of the client organization, positioning Addepto as a strategic partner and accelerating account growth through cross-sell, upsell, and renewal initiatives.
  • Identify white space and deliver value: Leverage domain expertise and white space analysis to uncover both stated and latent client needs, articulating tailored value propositions that connect directly to business priorities across the full KMS & Addepto service portfolio.
  • Develop and execute account strategies: Create, maintain, and drive comprehensive Account Development Plans grounded in a deep understanding of each client’s business objectives, challenges, and growth opportunities.
  • Lead strategic client engagements: Facilitate and drive high-impact client touchpoints, including QBRs, innovation workshops, and governance meetings, to foster alignment, showcase value, and deepen collaboration.
  • Drive commercial negotiations, contract extensions, and renewals in alignment with company goals.
  • Ensure high client satisfaction by overseeing project progress, delivery quality, and value realization.
  • Coordinate internal stakeholders, including delivery teams, technical experts, and leadership, to ensure consistent and effective client communication.
  • Monitor account performance, revenue forecasts, and strategic account plans.
  • Represent Addepto as a trusted AI consulting partner in client meetings, workshops, and executive-level discussions.
  • Stay up to date with AI, data, and digital transformation trends relevant to client industries.

What We Are Looking For

  • Strong experience as a Key Account Manager, Account Manager, or Strategic Client Partner in consulting, technology, or software services.
  • Proven track record of consistently generating significant annual net-new services revenue across a defined portfolio, especially in custom software development and digital product engineering services.
  • Strong background in B2B client-facing roles, preferably within IT, data, AI, analytics, or digital transformation.
  • Experience working with enterprise or large-scale clients.
  • Excellent communication and negotiation skills.
  • Ability to drive commercial negotiations and grow revenue.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficiency in Excel and other Microsoft Office tools.

Nice to Have

  • Experience working with AI and data-driven solutions.
  • Knowledge of the AI and data engineering landscape.
  • Familiarity with Agile project management methodologies.
  • Experience working in a remote or distributed team environment.

Benefits and Perks

  • Competitive salary and benefits package.
  • Opportunity to work with a leading AI consulting and data engineering company.
  • Collaborative and dynamic work environment.
  • Professional development and growth opportunities.
  • Flexible working hours and remote work arrangements.
  • Access to the latest AI and data engineering tools and technologies.
  • Recognition and reward for outstanding performance.

How to Stand Out

  • Tip: Showcase your ability to drive commercial negotiations and grow revenue by highlighting specific examples from your previous experience.
  • To stand out, demonstrate a strong understanding of the AI and data engineering landscape and how it applies to the client’s business objectives.
  • Be prepared to walk the interviewer through your process for developing and executing account strategies and how you measure success.
  • Make sure your resume and online profiles are up-to-date and highlight your experience working with enterprise or large-scale clients.
  • Prepare examples of times when you had to coordinate internal stakeholders to ensure consistent and effective client communication.
  • Research Addepto’s products and services, such as ContextClue, and be prepared to discuss how they can be applied to drive business growth for clients.

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