[LATAM] Real Estate Lead Manager / Follow-Up Specialist

About the Role

The real estate market in LATAM is rapidly evolving, with an increasing demand for professional and efficient lead management services. This role offers the opportunity to be at the forefront of this growth, working with a dynamic team to drive business success. The ideal candidate will thrive in a fast-paced environment, leveraging their excellent communication skills and proactive approach to client engagement to drive results.

As a key member of the HYPR Service team, the Real Estate Lead Manager will report directly to the acquisitions team lead and will be responsible for collaborating with cross-functional teams to ensure seamless communication and efficient processes. This role requires a high level of autonomy, with the selected candidate working remotely from Nicaragua and managing their time effectively to meet the demands of the position.

What You Will Do

• Conduct follow-up calls and emails with homeowners to provide information and gather necessary details.
• Nurture relationships with potential sellers and guide them through the property acquisition process.
• Collaborate with the acquisitions team to ensure smooth and timely communication with clients.
• Maintain accurate and up-to-date records of client interactions in the company's CRM system.
• Address client inquiries, concerns, and requests in a professional and timely manner.
• Assist in coordinating and scheduling appointments for property assessments and inspections.
• Develop and implement effective follow-up strategies to maximize lead conversion rates.
• Provide regular progress updates to the acquisitions team and contribute to the development of best practices for lead management.
• Utilize Excel to track and analyze lead data, identifying trends and areas for improvement.
• Continuously evaluate and refine the lead follow-up process to ensure it aligns with company goals and objectives.

What We Are Looking For

• Proven experience of at least 1 year as a Follow-Up Specialist, Lead Manager, or Acquisition Specialist in a US-based real estate investing company.
• Experience in managing or coaching real estate cold callers is a plus.
• Strong understanding of real estate wholesaling and the property acquisition process.
• Advanced or native English level (C1/C2) with excellent communication and interpersonal skills.
• Strong organizational and time-management abilities, with the capacity to work remotely and manage time effectively.
• Detail-oriented with a focus on accuracy in record-keeping and data analysis.
• Ability to thrive in a fast-paced and dynamic work environment, with a proactive approach to client engagement.
• Proficient in real estate CRMs and Microsoft Excel.

Nice to Have

• Experience working in a remote environment and managing time zones effectively.
• Knowledge of salesforce or similar CRM systems.
• Certification in real estate or a related field.
• Experience with data analysis and reporting tools.

Benefits and Perks

• Competitive salary range (
  ,100 -

  ,500 USD/month) plus commissions.
• Opportunity to work with a premier recruitment agency and contribute to the growth of the real estate industry in LATAM.
• Remote work arrangement with flexible working hours.
• Professional development opportunities and access to industry-leading training and resources.
• Health and wellness programs and employee assistance initiatives.
• Access to cutting-edge technology and tools to support your work.
• Recognition and reward programs for outstanding performance.

• Ensure you have a stable and reliable internet connection, as well as a backup plan in case of technical issues, to maintain continuity in your work.
• Develop a strong understanding of real estate wholesaling and the property acquisition process to effectively engage with clients and drive results.
• Utilize tools like Excel to track and analyze lead data, identifying trends and areas for improvement to optimize your follow-up strategies.
• Prepare for your interview by researching the company and practicing your communication skills, focusing on scenarios that demonstrate your ability to nurture relationships and facilitate successful transactions.
• Consider creating a portfolio or examples of your previous work in lead management or real estate to showcase your skills and experience to potential employers.
• Be prepared to discuss your experience with CRM systems and data analysis tools, and highlight any certifications or training you have received in these areas.
• When negotiating salary, consider the value of the commission structure and the potential for professional growth and development within the company.