L&D Program Manager
WFA Digital Insight
As the demand for skilled learning and development professionals continues to rise, with a 25% increase in job postings over the past year, Dropbox is seeking an exceptional L&D Program Manager to lead their learning initiatives. With a strong background in program management and a keen eye for innovation, the ideal candidate will be well-versed in the latest L&D trends and technologies. This role stands out for its focus on scalable, insight-driven learning experiences, and candidates should be prepared to showcase their expertise in managing complex programs and driving business outcomes.
Job Description
About the Role
The L&D Program Manager will play a critical role in driving the strategy, planning, execution, and continuous improvement of high-impact learning programs across the employee lifecycle at Dropbox. This role requires a seasoned professional with a strong background in program management, learning operations, and a learner-first mindset. The ideal candidate will be responsible for managing a portfolio of programs, ensuring they connect into a seamless, scalable learning experience, and identifying gaps, reducing fragmentation, and improving how learning shows up for employees.As a key member of the L&D team, the Program Manager will partner closely with Learning Designers, People Analytics, external vendors, and leaders across Dropbox to deliver scalable and insight-driven learning experiences. This role is ideal for someone who is highly operational, systems-minded, and motivated to make complex environments work simply.
What You Will Do
- Manage a portfolio of L&D programs, ensuring clear prioritization, timelines, and execution
- Look across programs to identify overlaps, gaps, and opportunities to create a more cohesive end-to-end learning experience
- Partner with Learning Designers to refresh and evolve programs based on business needs and learner feedback
- Ensure the learning technology ecosystem is integrated and continuously evolving, leveraging new tools, platforms, and emerging capabilities
- Identify opportunities for innovation, pilot new approaches, and translate them into sustainable solutions
- Collaborate with cross-functional teams to deliver scalable and insight-driven learning experiences
- Develop and manage budgets, timelines, and resource allocation for L&D programs
- Analyze program metrics and make data-driven decisions to improve program effectiveness
- Stay up-to-date with industry trends and best practices in L&D
What We Are Looking For
- 5+ years of experience in L&D program management or a related field
- Strong background in program management, learning operations, and adult learning principles
- Excellent project management skills, with the ability to manage multiple programs simultaneously
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions
- Excellent communication and collaboration skills, with the ability to work with cross-functional teams
- Proficiency in Excel and other productivity tools
- Experience with learning technology platforms and tools
- Strong business acumen and understanding of the role of L&D in driving business outcomes
Nice to Have
- Experience with AI and automation in L&D
- Certification in L&D or a related field
- Experience with agile methodologies and project management frameworks
- Familiarity with design thinking and human-centered design principles
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading technology company
- Collaborative and dynamic work environment
- Professional development opportunities
- Flexible working hours and remote work options
- Access to cutting-edge technology and tools
- Recognition and reward programs
How to Stand Out
- Be prepared to showcase your expertise in managing complex L&D programs and driving business outcomes
- Highlight your experience with learning technology platforms and tools, including Excel
- Emphasize your ability to work collaboratively with cross-functional teams and drive scalable learning experiences
- Showcase your understanding of adult learning principles and your ability to design engaging learning experiences
- Be prepared to discuss your experience with program metrics and your ability to make data-driven decisions
- Research Dropbox's company culture and values, and be prepared to discuss how you align with them
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