Lead - Account Executive (SaaS Sales)
WFA Digital Insight
The demand for skilled sales professionals in the SaaS industry, especially those with experience in the beauty and wellness sector, has seen significant growth. With the global wellness industry projected to reach $5.5 trillion by 2025, companies like Zenoti are at the forefront of this trend. As a leader in cloud-based software solutions, Zenoti offers a unique opportunity for sales professionals to drive meaningful change in the industry. Candidates with a background in consultative selling, SaaS sales, and experience with the Challenger Sales methodology are in high demand. Before applying, candidates should be prepared to demonstrate their ability to lead complex sales processes, tailor their message to unique customer goals, and drive revenue growth.
Job Description
About the Role
The Lead - Account Executive role at Zenoti is a key position that involves leading prospects through a transformative buying experience, helping them rethink their operations and customer experience with Zenoti at the center. As a consultative seller, you will thrive on solving complex problems, challenging conventional thinking, and driving meaningful change for customers. You will be equal parts educator, strategist, and closer, knowing how to lead a customer to a better way of running their business.The role is part of the Spa/Salon mid-market team and involves leading with insight, tailoring your message, and owning the full sales cycle. You will be responsible for building a strategic pipeline, collaborating with SDRs, Technical Sales Engineers, and Marketing to design demos and conversations that speak directly to prospect pain points.
Zenoti is a company that provides an all-in-one, cloud-based software solution for the beauty and wellness industry. The solution allows users to seamlessly manage every aspect of their business in a comprehensive mobile solution, including online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs, and more.
What You Will Do
- Lead with insight: Deliver compelling, insight-led discovery that challenges the status quo and reframes how prospects think about their problems and opportunities.
- Tailor your message: Align Zenoti’s platform to the prospect’s unique goals, whether it’s streamlining operations, increasing guest retention, boosting staff performance, or growing revenue across multiple locations.
- Own the full sales cycle: From qualification to negotiation and signature, you’ll guide every step with confidence and control.
- Build a strategic pipeline: In addition to working qualified leads from SDRs and marketing, you’ll proactively generate your own high-quality opportunities through smart outbound prospecting.
- Collaborate to win: Work closely with SDRs, Technical Sales Engineers, and Marketing to design demos and conversations that speak directly to prospect pain points.
- Create urgency and drive change: Use business cases, customer stories, and data to show the cost of inaction and the benefits of partnering with Zenoti.
- Drive revenue growth: Consistently meet or exceed sales targets, driving revenue growth for the company.
- Develop and maintain relationships: Build and maintain strong relationships with key decision-makers at prospective and existing customer accounts.
- Stay up-to-date with industry trends: Continuously update your knowledge of the beauty and wellness industry, including trends, challenges, and innovations.
What We Are Looking For
- 5+ years of B2B sales experience, preferably in SaaS, with a consistent track record of exceeding quota.
- Experience selling into small to mid-sized businesses, ideally in a multi-location or franchise model.
- Direct experience using the Challenger Sales methodology or a similar insight-driven approach.
- Industry experience in the spa, salon, fitness, or wellness space is a big plus.
- Ability to lead a multi-threaded sales process involving both operational and executive stakeholders.
- Strong business acumen: You can reframe customer challenges, quantify impact, and align Zenoti’s platform to deliver ROI.
- Excellent presentation and communication skills: Both written and verbal.
- Ability to work in a fast-paced environment, with a strong sense of urgency and a results-driven mindset.
- Experience with Excel and other sales tools.
Nice to Have
- Experience with CRM software and sales automation tools.
- Knowledge of the beauty and wellness industry, including trends and challenges.
- Experience working with cross-functional teams, including marketing, sales, and customer success.
- Certification in sales methodologies, such as the Challenger Sales methodology.
Benefits and Perks
- Competitive salary and commission structure.
- Comprehensive benefits package, including health, dental, and vision insurance.
- 401(k) matching program.
- Paid time off and holidays.
- Remote work stipend and home office setup support.
- Opportunities for professional growth and development, including training and certification programs.
- Access to the latest sales tools and technologies.
- Collaborative and dynamic work environment with a team of experienced sales professionals.
How to Stand Out
- Tip: Develop a strong understanding of the Challenger Sales methodology and be prepared to demonstrate your experience with it.
- Tip: Research the beauty and wellness industry, including trends and challenges, to show your knowledge and passion for the space.
- Tip: Prepare examples of your sales experience, including successful deals and strategies you’ve used to drive revenue growth.
- Tip: Be ready to discuss your experience with CRM software and sales automation tools, and how you’ve used them to streamline your sales process.
- Tip: Show your ability to work in a fast-paced environment, with a strong sense of urgency and a results-driven mindset.
- Tip: Demonstrate your excellent presentation and communication skills, both written and verbal, and be prepared to provide examples of successful presentations and pitches you’ve given in the past.
- Tip: Be prepared to discuss your experience with data analysis and how you’ve used data to drive sales decisions and strategies.
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