Lead, Builder AI Deployment Manager

OpenaiOpenai·Remote(Singapore)
Other

WFA Digital Insight

As demand for AI specialists grows exponentially, roles like this Lead, Builder AI Deployment Manager are increasingly crucial. With the remote job market expanding 28% in the last year, professionals with expertise in digital skills and technical enablement are in high demand. Openai's commitment to frontier AI technologies makes this role stand out, and candidates should be prepared to showcase their technical depth and experience in leading technical teams. Before applying, consider the importance of connecting technical capabilities to business outcomes and the potential for growth in this field.

Job Description

About the Role

The AI Deployment Management team at Openai is dedicated to empowering organizations to integrate Openai products seamlessly into their operations. As a Lead, Builder AI Deployment Manager, you will play a pivotal role in leading a team that enables enterprise customers to successfully deploy and adopt OpenAI products. Your expertise in technical enablement, customer training, and team management will be crucial in driving customer activation, sustained usage, and measurable business value.

Your day-to-day responsibilities will involve collaborating closely with Sales, Technical Success, and Product teams to ensure customers are well-equipped to deploy OpenAI products across their organizations. This role is based in Singapore and offers a hybrid work model, allowing for flexibility and work-life balance.

The success of Openai's products in the market hinges on the ability of its customers to adopt and operationalize AI technologies effectively. As a leader in this space, you will have the opportunity to make a significant impact on how organizations work with AI, driving innovation and growth.

What You Will Do

  • Own the technical enablement strategy for Openai’s products, including ChatGPT Enterprise, Codex, Agents, and APIs
  • Lead customer training and services across the full lifecycle—from onboarding to expansion and long-term adoption
  • Design and deliver high-impact engagements including enterprise onboarding, developer workshops, executive briefings, and technical bootcamps
  • Drive customer activation, sustained usage, and measurable business value through structured enablement programs
  • Develop scalable enablement assets, playbooks, and best practices based on patterns observed across customers
  • Hire, onboard, and develop a team of Technical AI Deployment Managers
  • Provide mentorship and coaching to team members delivering enterprise enablement programs
  • Establish best practices for technical enablement delivery across regions and customer segments
  • Set clear goals and performance metrics aligned with customer adoption and product success

What We Are Looking For

  • 10+ years of experience in technical enablement, with a focus on AI and digital technologies
  • 2+ years of experience leading technical, customer-facing teams such as solutions engineering, technical success, developer relations, or technical enablement
  • Strong technical depth across APIs, coding, agents, and AI systems
  • Experience in leading technical trainings, workshops, or enablement programs for enterprise customers
  • Ability to connect technical capabilities to real business outcomes such as productivity, efficiency, and revenue impact
  • Excellent communication and interpersonal skills, with the ability to explain complex technical systems to both executive and developer audiences
  • Experience with operationalizing AI systems in production environments

Nice to Have

  • Experience with cloud platforms and their integration with AI technologies
  • Knowledge of DevOps practices and their application in AI deployment
  • Familiarity with data analytics tools and their use in measuring business outcomes

Benefits and Perks

  • Competitive compensation package
  • Opportunity to work with cutting-edge AI technologies
  • Collaborative and dynamic work environment
  • Flexible working hours and remote work options
  • Professional development and growth opportunities
  • Access to a global network of professionals in the AI and tech industry

How to Stand Out

  • Develop a strong understanding of AI technologies and their applications in enterprise settings to stand out in your application.
  • Showcase your experience in leading technical teams and driving customer adoption of AI products.
  • Prepare to discuss how you can connect technical capabilities to business outcomes, highlighting your ability to drive revenue impact and efficiency.
  • Be ready to explain complex technical concepts in simple terms, demonstrating your communication skills.
  • Tailor your resume and cover letter to emphasize your experience in technical enablement, customer training, and team management.
  • Research Openai's products and services to understand their mission and how your skills align with their goals.

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