Lead Business Systems Analyst
Operations
Excel
WFA Digital Insight
As the demand for data-driven insights continues to grow, with the global analytics market expected to reach
34 billion by 2027, companies like Tiger Analytics are at the forefront of this trend. With a 34% increase in demand for business systems analysts in the past year, professionals with strong expertise in Excel and experience leading system upgrades are in high demand. Tiger Analytics, a trusted analytics partner for multiple Fortune 500 companies, is seeking a seasoned Lead Business Systems Analyst to join their team in a fully remote capacity. Candidates should be aware that this role requires strong analytical skills, application lifecycle experience, and hands-on involvement in testing and release processes. Before applying, it's essential to understand the company's commitment to equal employment opportunities and its reputation for being a fast-growing, challenging, and entrepreneurial environment.
Job Description
About the Role
The Lead Business Systems Analyst role at Tiger Analytics is a critical position that requires strong expertise in managing system enhancements and upgrades. As a key member of the team, you will be responsible for leading the analysis, design, and implementation of business systems, ensuring that they meet the company's evolving needs. The ideal candidate will have a deep understanding of enterprise financial systems and experience working in Agile environments. The role is fully remote, offering the flexibility to work from anywhere in the United States.In this role, you will be working closely with cross-functional teams, including technical and business stakeholders, to ensure seamless communication and collaboration. Your expertise in Trintech Frontier (Fiserv) and experience leading system upgrades and deployments will be invaluable in driving business growth and improvement. The company's commitment to equal employment opportunities and its reputation for being a fast-growing, challenging, and entrepreneurial environment make this role an exciting opportunity for professionals looking to make a meaningful impact.
What You Will Do
- Lead requirements gathering, analysis, and documentation for system enhancements and upgrades
- Act as the primary liaison between business stakeholders and technical teams
- Support application upgrades, system deployments, and release management activities
- Create and manage user stories, acceptance criteria, and workflows in Jira
- Coordinate and execute testing efforts (SIT/UAT), ensuring system stability and quality
- Identify process improvement opportunities and recommend system enhancements
- Provide production support and troubleshoot system-related issues
- Collaborate with cross-functional teams to ensure seamless communication and collaboration
- Develop and maintain technical documentation and training materials
- Stay up-to-date with industry trends and emerging technologies
- Participate in Agile ceremonies, such as sprint planning and retrospectives
- Communicate technical information to non-technical stakeholders
What We Are Looking For
- 7-10 years of Business Systems Analysis experience
- Strong understanding of enterprise financial systems
- Excellent stakeholder communication and documentation skills
- Experience working in Agile environments
- Strong analytical skills, with the ability to analyze complex data sets
- Experience with Trintech Frontier (Fiserv)
- Hands-on involvement in testing and release processes
- Ability to collaborate cross-functionally with technical and business stakeholders
- Strong problem-solving skills, with the ability to troubleshoot system-related issues
- Experience with Jira, or similar project management tools
Nice to Have
- Experience with cloud-based financial systems
- Knowledge of data analytics and visualization tools
- Certification in Business Analysis or a related field
- Experience working with remote teams
- Familiarity with DevOps practices
Benefits and Perks
- Significant career development opportunities exist as the company grows
- Competitive compensation package
- Flexible working hours and remote work options
- Access to cutting-edge technologies and tools
- Collaborative and dynamic work environment
- Opportunities for professional growth and development
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) matching program
- Generous paid time off policy
How to Stand Out
- To stand out in this role, highlight your experience with Trintech Frontier (Fiserv) and Agile methodologies in your resume and cover letter.
- Be prepared to provide specific examples of your analytical skills and problem-solving abilities during the interview process.
- Familiarize yourself with Jira and other project management tools to demonstrate your technical expertise.
- Emphasize your ability to communicate complex technical information to non-technical stakeholders.
- Research the company's culture and values to show your enthusiasm for the role and the company's mission.
- Prepare to discuss your experience with system upgrades and deployments, and how you handled any challenges that arose during these processes.
- Don't be afraid to ask about the company's approach to professional development and growth opportunities during the interview.
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