Learning and Development Specialist

About the Role

The role is deeply embedded in the company's efforts to elevate the standard of care, making things easier for patients and clinicians alike. By forging genuine connections and providing whole-person care, Headlight is redefining the mental healthcare landscape. As a Learning and Development Specialist, you will play a vital part in this movement, working closely with clinicians, subject matter experts, and cross-functional stakeholders to identify learning needs and co-create training solutions.

What You Will Do

• Own and continuously improve clinician and employee onboarding and enablement programs
• Design, facilitate, and iterate on high-quality virtual and blended learning experiences
• Develop, maintain, and update training content and resources
• Serve as a subject-matter expert for clinical systems and internal tools
• Partner with stakeholders to identify learning needs and co-create training solutions
• Administer and optimize the Learning Management System (LMS)
• Support the operational and administrative aspects of Learning & Development
• Manage multiple initiatives and stakeholders independently
• Exercise sound judgment, ownership, and accountability in a fast-paced environment

What We Are Looking For

• 3+ years of experience in learning & development, training, enablement, or a related role
• Proven experience designing, facilitating, and iterating on live, virtual, or blended learning experiences
• Strong content development skills, with experience creating and maintaining practical training resources
• Familiarity with Learning Management Systems (LMS) and proficiency with Microsoft Office tools
• Strong organizational, time management, prioritization, and decision-making skills
• Experience with adult learning best practices and instructional design
• Ability to work independently and collaboratively in a cross-functional team

Nice to Have

• Experience with Excel and data analysis
• Familiarity with mental health and healthcare industry trends
• Knowledge of clinical systems and electronic health records (EHRs)
• Certification in instructional design or a related field

Benefits and Perks

• Opportunity to work with a pioneering company in mental healthcare
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Access to cutting-edge technology and tools
• Flexible remote work arrangements
• Comprehensive benefits package, including health insurance and retirement plan
• Generous paid time off and holidays
• Employee recognition and reward programs

• Tip: Showcase your experience with Learning Management Systems and instructional design principles in your application.
• To stand out, highlight your ability to create engaging and effective training programs for diverse audiences.
• When applying, be prepared to discuss your approach to adult learning and how you stay current with industry trends.
• Having a portfolio of your work, such as samples of training materials or program evaluations, can significantly strengthen your application.
• During interviews, demonstrate your passion for mental healthcare and education, and be ready to provide specific examples of your experience and skills.
• Be prepared to discuss how you handle feedback and continuously improve your training programs.