Learning & Development Specialist
WFA Digital Insight
The demand for skilled Learning and Development Specialists has grown significantly in the last year, with a 25% increase in job openings. As companies shift towards remote work, the need for effective online training and development programs has never been more pressing. Brown & Brown Insurance is at the forefront of this trend, and this role offers a unique opportunity to make a real impact. With the insurance industry experiencing a significant skills gap, candidates with experience in instructional design and eLearning development are in high demand. Before applying, candidates should be aware of the company's commitment to meritocracy and customer-centric approach.
Job Description
About the Role
The Learning and Development Specialist plays a crucial role in designing and developing effective instructional solutions that support organizational learning goals. This role collaborates closely with internal stakeholders, cross-functional teams, and subject matter experts to analyze learning needs and create engaging, instructionally sound materials. As a key member of the Learning and Development team, you will be responsible for leading the design and development of multimedia learning assets, including web-based courses, videos, and facilitator and participant guides.The ideal candidate will have a strong understanding of adult learning principles and experience in creating interactive and immersive learning experiences. You will be working closely with stakeholders to identify performance gaps, define clear and measurable learning objectives, and design and develop learning experiences across multiple modalities.
What You Will Do
- Conduct learning needs analyses for assigned projects to identify performance gaps, audience characteristics, and instructional requirements
- Define clear and measurable learning objectives that align with organizational goals and guide the design of instructional solutions
- Design and develop learning experiences across multiple modalities, including on-demand eLearning, virtual instructor-led training (vILT), and live in-person instructor-led sessions
- Collaborate with stakeholders, cross-functional partners, and subject matter experts to co-create effective, engaging learning solutions and ensure content accuracy throughout the design process
- Manage project tasks, timelines, milestones, and deliverables to ensure learning solutions are completed on schedule and meet defined quality standards
- Evaluate the effectiveness of learning programs through assessments, surveys, learner analytics, and stakeholder feedback, and recommend improvements based on data
- Develop and maintain multimedia learning assets, including web-based courses, videos, and facilitator and participant guides
- Ensure alignment with adult learning principles and promote skill development across the organization
- Stay up-to-date with industry trends and best practices in instructional design and eLearning development
What We Are Looking For
- Bachelor’s degree in Education, Training, Instructional Design, eLearning, Digital Learning, Learning/Organizational Development, or a related field
- At least 1-3 years of experience in a directly related role, creating and designing learning solutions that align with adult learning principles
- Proficient in eLearning development tools, including Articulate Storyline 360 and Rise 360, and similar authoring platforms
- Experience in Property & Casualty, Employee Benefits, Commercial Lines, or Personal Lines insurance preferred but not required
- Excellent communication (written and verbal) and collaboration skills to work with Subject Matter Experts (SMEs) and stakeholders
- Strong analytical and problem-solving skills
- Understanding of Learning Management Systems
- Experience with Cornerstone SBX (formerly Saba Cloud) is helpful
- Detail-oriented with excellent organizational skills
- Ability to learn from experience and apply that learning to perform successfully under new or first-time conditions
Nice to Have
- Experience with other eLearning development tools, such as Adobe Captivate or Lectora Inspire
- Knowledge of HTML5 and JavaScript
- Familiarity with agile project management methodologies
- Certification in instructional design or a related field
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading insurance company
- Collaborative and dynamic work environment
- Professional development opportunities
- Access to cutting-edge eLearning development tools and technologies
- Flexible working hours and remote work options
- Comprehensive health and wellness program
- Retirement savings plan with company match
- Paid time off and holidays
How to Stand Out
- Be prepared to provide examples of your experience with eLearning development tools and platforms, such as Articulate Storyline 360 and Rise 360.
- Showcase your understanding of adult learning principles and how you have applied them in previous roles.
- Highlight your ability to collaborate with stakeholders and subject matter experts to co-create effective learning solutions.
- Emphasize your analytical and problem-solving skills, and provide examples of how you have used data to evaluate the effectiveness of learning programs.
- Be prepared to discuss your experience with Learning Management Systems and your ability to manage project tasks and timelines.
- Consider creating a portfolio of your work, including samples of your eLearning development projects and any relevant certifications or training programs you have completed.
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