Learning & Development Specialist
WFA Digital Insight
The demand for skilled learning and development specialists in the non-profit sector has surged, with a 25% increase in job openings over the past year. As remote work continues to redefine the professional landscape, roles like this one at HealthCorps are becoming increasingly vital. With the non-profit's focus on health education and mentorship, this position stands out for its potential to make a meaningful impact on the lives of tens of thousands of students. Candidates should be aware of the importance of digital skills in this role and the need for a mission-driven approach to professional development.
Job Description
About the Role
The Learning & Development Specialist at HealthCorps plays a pivotal role in connecting curriculum design with program delivery, ensuring that the organization's health education content is effectively delivered to students by college mentors. This role is at the heart of HealthCorps' mission to improve lives by addressing health challenges in communities. The specialist will own the mentor training and development experience, collaborating across departments to ensure a best-in-class experience. Reporting to the Manager of Mentor Experience, the Learning & Development Specialist will partner closely with the curriculum, program, and evaluation teams.HealthCorps' model is grounded in near-peer mentorship, where college-age mentors are deployed into schools to connect with students. The organization's values of being mission-obsessed, having an entrepreneurial mindset, valuing people as power, believing in teamwork, and empowering change are central to its work. The Learning & Development Specialist will embody these values in their work, focusing on developing mentors who can inspire teens to become change agents within their families, schools, and neighborhoods.
The role involves working in a dynamic environment, where flexibility and adaptability are crucial. The specialist will need to understand the nuances of working with mentors in both classroom and club-based settings and develop training programs that account for these differences.
What You Will Do
- Design and deliver onboarding programs for mentors that prepare them for various settings and help them engage students across different ages.
- Develop ongoing professional development opportunities, including office hours, live monthly sessions, and coaching check-ins, to support mentors in delivering the program with growing ease and mastery.
- Create practical, mentor-ready resources such as videos, how-to guides, templates, and quick-reference sheets tailored to how mentors work.
- Partner with the curriculum team to review new lesson plans and activities before rollout, providing feedback on clarity, supplies needed, and feasibility within a 60-minute period.
- Translate curriculum into mentor-ready training, turning lesson plans into actionable guides for mentors.
- Collaborate with Regional Program Managers to provide training tools and support local mentor supervision.
- Work with the data team to understand what's working and areas for improvement in mentor training and program delivery.
- Coach mentors to be confident, skilled facilitators of the curriculum and build their fluency in program administration.
- Develop and maintain a deep understanding of the program's goals, objectives, and outcomes to inform mentor training and development.
What We Are Looking For
- A minimum of 2 years of experience in learning and development, education, or a related field.
- Strong understanding of adult learning principles and training design.
- Experience in developing and delivering training programs, preferably in a non-profit or educational setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
- Proficiency in digital tools and platforms used for training and development.
- A passion for HealthCorps' mission and a commitment to making a positive impact on the lives of students.
Nice to Have
- Experience working with near-peer mentorship models or youth development programs.
- Knowledge of health education principles and practices.
- Certification in training design, adult education, or a related field.
Benefits and Perks
- The opportunity to work with a mission-driven organization dedicated to improving health outcomes for students.
- Collaborative and dynamic work environment with a team of professionals passionate about education and health.
- Professional development opportunities to enhance your skills in learning and development.
- Flexible remote work arrangements, with the possibility of working from anywhere in the United States.
- Access to digital tools and platforms to support your work in training and development.
- A competitive salary and benefits package, although the specifics are not disclosed.
How to Stand Out
- When applying, be sure to highlight your experience in training design and delivery, as well as your understanding of adult learning principles.
- Show examples of how you have developed and implemented effective training programs, especially in a non-profit or educational setting.
- Emphasize your ability to work collaboratively with diverse groups and your commitment to HealthCorps' mission.
- Be prepared to discuss your experience with digital tools and platforms used for training and development.
- Consider highlighting any experience you have with near-peer mentorship models or youth development programs, as this is a unique aspect of HealthCorps' work.
- During the interview, ask questions about the organization's approach to mentor training and development, and how this role contributes to the overall mission of HealthCorps.
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