Leaves Specialist

About the Role

The Leaves Specialist will be part of a dynamic team that prioritizes employee development, well-being, and safety. You will have the opportunity to work closely with various stakeholders, including employees, management, and external vendors. Your daily responsibilities will include managing individual role accommodations, facilitating return-to-work arrangements, and ensuring seamless execution of high-level policy and regulatory protocols.

Sunrun's vertically integrated model gives the company total control over every part of the energy lifecycle, from sale through installation and beyond. This creates endless opportunities for growth and innovation, and as a Leaves Specialist, you will be at the forefront of this effort.

What You Will Do

• Manage the full spectrum of leave of absence requests, including FMLA, state/local, military, parental, and ADA
• Advise employees and management on eligibility, compliance, and coverage
• Oversee life insurance processes, including managing Evidence of Insurability (EOI) events, auditing beneficiary/coverage data, and ensuring accurate transmissions to carriers
• Provide hands-on support, including correspondence, tracking, and HRIS/vendor system updates
• Handle escalation cases and support projects focused on LOA and Life Insurance technology
• Provide input and consultation to the business on accommodation and restriction suggestions received from the Third-Party Administrator (TPA)
• Execute critical bi-weekly, monthly, quarterly, and annual audits, including Life Insurance census reconciliations, PTO/FTO reporting, and COBRA/Benefits termination audits related to leave events
• Support and manage the administration of return-to-work processes, ensuring smooth transitions for both employees and management
• Support corrective action or termination warnings for failures to interact properly under company policies
• Lead and support various leave/benefit-related projects, including Workday enhancements, process documentation, and the rollout of new time-off programs

What We Are Looking For

• Minimum 5 years of U.S. leave management experience, including advanced knowledge of FMLA, ADA, USERRA, and state/local regulations
• Minimum 2 years of hands-on Workday experience, specifically managing Leave of Absence (LOA) and Benefits/Life Insurance modules
• Proficiency in Google Suite, with advanced Excel/Google Sheets proficiency required
• Proven ability to clean and analyze large datasets to identify trends, ensure data integrity, and reconcile discrepancies
• Superior interpersonal and consulting skills, with the ability to facilitate tough conversations and handle sensitive claims
• Experience with project management, including leading and supporting various leave/benefit-related projects
• Strong analytical and problem-solving skills, with the ability to think critically and outside the box
• Ability to work in a fast-paced environment, with a focus on attention to detail and ability to prioritize tasks

Nice to Have

• Experience with AI tools, such as Gemini, to enhance data analysis and audit efficiency
• Knowledge of other HR systems and software, including HRIS and benefits administration platforms
• Certification in leave management, such as CEBS or CLMS
• Experience working in a remote environment, with a ability to self-motivate and work independently

Benefits and Perks

• Competitive compensation package
• Comprehensive benefits, including medical, dental, and vision insurance
• Generous PTO and holiday schedule
• Remote work stipend and equipment allowance
• Opportunities for professional growth and development, including training and certification programs
• Collaborative and dynamic work environment, with a focus on employee well-being and safety
• Access to cutting-edge technology and tools, including Google Suite and Workday
• Recognition and reward programs, including employee recognition and reward platforms

• Tip: Make sure to highlight your experience with leave management software, such as Workday, and your proficiency in Excel and Google Sheets.
• Tip: Emphasize your ability to analyze large datasets and identify trends, as well as your experience with project management and process improvement.
• Tip: Be prepared to discuss your knowledge of FMLA, ADA, and state/local regulations, and how you have applied this knowledge in previous roles.
• Tip: Show examples of your superior interpersonal and consulting skills, including your ability to facilitate tough conversations and handle sensitive claims.
• Tip: Research Sunrun's company culture and values, and be prepared to discuss how your skills and experience align with these values.
• Tip: Be prepared to discuss your experience working in a remote environment, and how you stay motivated and organized in a virtual setting.
• Tip: Consider obtaining certification in leave management, such as CEBS or CLMS, to demonstrate your expertise and commitment to the field.