MaaS User Oversight Risk Strategist

About the Role

As a key risk management function, the MaaS User Oversight team serves as a partner to internal and external stakeholders, including bank partners, regulators, and users. The team's primary objective is to define the strategic direction of user oversight and own the design and delivery of scalable risk programs that protect Stripe while enabling user growth.

The ideal candidate will have a deep understanding of the complexities of regulated financial products and a proven track record of developing and implementing effective risk management strategies. They will also have excellent communication and project management skills, with the ability to influence internal product and GTM roadmaps and represent Stripe's program integrity to external stakeholders.

What You Will Do

• Own the end-to-end delivery and define the standards for enabling new users to access regulated financial product offerings
• Manage users' access to those products ongoing and influence internal product and GTM roadmaps
• Represent Stripe's program integrity to bank partners, regulators, and users
• Develop and implement scalable risk programs that protect Stripe while enabling user growth
• Define and own the risk standards framework for new and existing regulated product offerings
• Lead and manage internal and external approvals on Stripe user content related to their financial product integrations
• Own and execute a rigorous audit program for Stripe users, including marketing, user-facing communications, and user experience documentation
• Design, implement, and continuously improve a scalable compliance monitoring program
• Lead remediation efforts directly with Stripe users and drive systemic, durable fixes that reduce recurring risk exposure
• Define and track program KPIs and KRIs to measure the effectiveness of user oversight controls

What We Are Looking For

• 5+ years of experience in risk management, compliance, or a related field
• Proven track record of developing and implementing effective risk management strategies
• Deep understanding of the complexities of regulated financial products
• Excellent communication and project management skills
• Ability to influence internal product and GTM roadmaps
• Experience working with cross-functional teams, including Product and Go-To-Market
• Strong analytical and problem-solving skills
• Ability to represent Stripe's program integrity to external stakeholders
• Experience with GTM and risk strategy

Nice to Have

• Experience working in the fintech industry
• Knowledge of regulatory requirements for financial products
• Experience with compliance monitoring programs
• Familiarity with audit programs and risk assessments

Benefits and Perks

• Competitive salary and equity package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Flexible working hours and remote work options
• Access to cutting-edge technology and tools
• Comprehensive health and wellness benefits
• Generous parental leave policy
• Employee resource groups and diversity initiatives

• Be prepared to showcase your experience in risk management and compliance, particularly in the context of regulated financial products.
• Highlight your ability to develop and implement scalable risk programs that balance user growth with risk mitigation.
• Emphasize your excellent communication and project management skills, as well as your ability to influence internal product and GTM roadmaps.
• Make sure to research Stripe's products and services, as well as the company's approach to risk management and compliance.
• Be prepared to discuss your experience working with cross-functional teams and representing a company's program integrity to external stakeholders.
• Consider creating a portfolio that showcases your risk management and compliance experience, as well as your ability to develop and implement effective risk strategies.
• Don't be afraid to ask questions during the interview process, such as what a typical day in the role looks like or what the biggest challenges are that the team is currently facing.