Machine Learning Engineer, Stripe Assistant

StripeStripe·Remote(Seattle; San Francisco; New York City; Remote)
AI & Machine Learning

WFA Digital Insight

As demand for AI-powered solutions grows, machine learning engineers with expertise in digital infrastructure are in high demand. Stripe's commitment to innovating financial services makes this role stand out. With the rise of remote work, candidates should be prepared to showcase their ability to collaborate and drive projects forward in a distributed team environment.

Job Description

About the Role

The Stripe Assistant team is transforming user interactions with Stripe by building an intelligent and proactive assistant. As a Senior Machine Learning Engineer, you will own the end-to-end ML and agent architecture that makes Stripe Assistant safe, reliable, and deeply useful.

Responsibilities

  • Establish trustworthy, human-in-the-loop execution for high-trust actions, prioritizing user control, transparency, and accountability
  • Drive conversation continuity and personalization across surfaces, evolving the Assistant into a proactive partner
  • Establish rigorous evaluation and SLOs to deliver step-change improvements in quality, latency, cost, and availability

How to Stand Out

  • To stand out, highlight your experience with LLMs and agentic systems in your portfolio or resume. Be prepared to discuss how you've applied these technologies in previous roles.
  • Showcase your ability to collaborate with cross-functional teams and drive projects forward in a distributed team environment.
  • Familiarize yourself with Stripe's products and services to demonstrate your understanding of the company's mission and how your skills can contribute to its growth.
  • Be prepared to discuss your approach to establishing trustworthy human-in-the-loop execution for high-trust actions and how you prioritize user control, transparency, and accountability.

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