Major Account Manager

## About the Role As a Major Account Manager at Datadog, you'll be part of a high-performing team focused on driving new business and expanding existing relationships with key clients. Your day-to-day will involve prospecting into targeted accounts, nurturing existing client relationships, and growing the Datadog footprint. You'll be expected to maintain and build strong relationships with clients, understanding their business needs and identifying opportunities to sell value and ROI. The success of the Major Accounts Team has a direct impact on Datadog's overall success, making this a highly visible and rewarding role. The Major Accounts Team has experienced rapid growth since its inception in 2021, and you'll be part of a dynamic and fast-paced sales environment. You'll have the opportunity to work with a range of clients, from Fortune 100 companies to innovative startups, and will be expected to demonstrate a deep understanding of their businesses and industries. Datadog operates as a hybrid workplace, offering the flexibility to work remotely while still being part of a collaborative team. You'll have the opportunity to work closely with colleagues from multiple functions, including sales, marketing, and product, to drive business growth and customer success. ## What You Will Do - Prospect into a targeted set of accounts while running an efficient sales process - Nurture existing client relationships and grow the Datadog footprint - Maintain, build, and own specific relationship maps for your territory, including existing relationships and aspirational contacts - Develop a deep comprehension of the customer's business and identify opportunities to sell value and ROI - Negotiate favorable pricing and business terms by selling value and ROI - Demonstrate resourcefulness when faced with challenges and determine necessary steps to close business and gain customer validation - Identify a robust set of business drivers behind all opportunities and ensure high forecasting accuracy and consistency - Work closely with colleagues from multiple functions, including sales, marketing, and product, to drive business growth and customer success - Develop and execute a sales strategy to achieve sales targets and expand existing relationships - Stay up-to-date with industry trends and developments, and apply this knowledge to drive sales growth and customer success ## What We Are Looking For - 7+ years of enterprise software sales experience, with a proven track record of success in selling to Fortune 100 companies - Experience managing a complex account team from multiple GTM Ecosystem partner functions to support sales cycle - Experience selling new solutions into accounts already leveraging core technical products - Ability to demonstrate a methodology to prospect and build pipeline on your own - Experience working for an innovative tech company, with a strong understanding of the industry and its trends - Strong communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues - Ability to work in a fast-paced sales environment, with a strong focus on driving business growth and customer success - Experience with sales tools and technologies, including CRM and sales automation platforms - Strong analytical and problem-solving skills, with the ability to analyze sales data and develop insights to drive business growth ## Nice to Have - Experience with GTM and Excel, with the ability to analyze sales data and develop insights to drive business growth - Knowledge of sales methodologies, such as MEDDIC and Command of the Message - Experience working in a hybrid or remote work environment, with a strong ability to self-motivate and work independently - Strong understanding of the tech industry, with a focus on cloud computing, cybersecurity, and data analytics - Experience working with cross-functional teams, including sales, marketing, and product ## Benefits and Perks - Competitive salary and equity package, with opportunities for growth and advancement - Comprehensive benefits package, including health, dental, and vision insurance - Flexible work arrangements, including remote work options and flexible hours - Opportunities for professional development and growth, including training and education programs - Access to a range of company perks, including free meals, on-site fitness classes, and social events - Stock equity and employee stock purchase plan - Sales training in MEDDIC and Command of the Message - Intradepartmental mentor and buddy program for in-house networking - An inclusive company culture, with the ability to join community guilds and participate in inclusion talks

- Develop a strong understanding of the tech industry, with a focus on cloud computing, cybersecurity, and data analytics, to stand out as a candidate.

• Highlight your experience with sales tools and technologies, including CRM and sales automation platforms, to demonstrate your ability to drive sales growth and customer success.
• Be prepared to provide specific examples of your sales experience and successes, and to demonstrate your ability to analyze sales data and develop insights to drive business growth.
• Show your passion for technology and your ability to learn and adapt quickly in a fast-paced sales environment.
• Don't be afraid to ask questions and seek feedback during the interview process, to demonstrate your enthusiasm for the role and the company.
• Research the company and the role thoroughly, to demonstrate your understanding of the industry and the company's position in it.
• Practice your negotiation skills, to be prepared to discuss salary and benefits during the interview process