Major Account Manager (UK)

About the Role

The ideal candidate will have a strong background in enterprise software sales, with a proven track record of success in managing complex client relationships and identifying new business opportunities. You will be working in a fast-paced, remote environment, so the ability to work independently and manage your time effectively is crucial.

Datadog operates as a hybrid workplace, allowing employees to create a work-life harmony that suits them best. The company values innovation, creativity, and collaboration, and is committed to creating an inclusive and diverse work environment.

What You Will Do

• Prospect into a targeted set of accounts and run an efficient sales process
• Nurture existing client relationships and grow the Datadog footprint
• Maintain, build, and own specific relationship maps for your territory, including existing relationships and aspirational contacts
• Develop a deep comprehension of the customer's business and identify new sales opportunities
• Negotiate favorable pricing and business terms by selling value and ROI
• Demonstrate resourcefulness when faced with challenges and determine necessary steps to close business and gain customer validation
• Identify a robust set of business drivers behind all opportunities and ensure high forecasting accuracy and consistency
• Collaborate with cross-functional teams to support the sales cycle and achieve sales goals

What We Are Looking For

• 7+ years of experience in enterprise software sales, with a proven track record of success in managing complex client relationships
• Experience selling Fortune 100 companies and winning new business
• Strong understanding of GTM ecosystems and the ability to manage a complex account team
• Experience selling new solutions into accounts already leveraging core technical products
• Consistent track record of meeting or exceeding direct sales goals
• Ability to demonstrate methodology to prospect and build pipeline on your own
• Experience working for an innovative tech company and willingness to travel over 50% of the time
• Strong communication and interpersonal skills, with the ability to work effectively in a remote environment

Nice to Have

• Experience with Excel and other sales tools
• Strong understanding of cloud-based solutions and the tech industry
• Experience working in a hybrid or remote work environment
• Certification in sales or a related field
• Experience with sales training programs, such as MEDDIC and Command of the Message

Benefits and Perks

• High income earning opportunities based on individual performance
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intradepartmental mentor and buddy program for in-house networking
• Access to Inclusion Talks, our Internal panel discussions
• Free, global Spring Health benefits for employees and dependents age 6+
• Competitive global benefits and giving programs

• Research Datadog's products and services to understand their value proposition and how it can be applied to potential clients
• Develop a strong understanding of GTM strategies and how to apply them in a sales context
• Prepare examples of your experience in managing complex client relationships and identifying new sales opportunities
• Be prepared to discuss your experience working in a fast-paced, remote environment and how you manage your time effectively
• Review the company's values and culture to understand their commitment to innovation, diversity, and inclusion
• Practice your negotiation skills, including selling value and ROI to clients
• Ensure your resume and cover letter are tailored to the role and highlight your relevant experience and skills