Manager, Analytics

About the Role

The manager will be responsible for ensuring the timely delivery of accurate and actionable reports, collaborating with other analytics teams, and leading the development and management of internal and external reporting solutions. This position demands a unique blend of technical expertise, business acumen, and leadership skills, as the manager will be guiding a team of professionals and influencing business decisions through data-driven insights.

Given the nature of the role, it's essential to have a strong background in a quantitative field, such as mathematics or computer science, and experience working in a production environment setting up processes that are maintainable and scalable.

What You Will Do

• Develop and manage all critical reports and analytics solutions to support strategic decision-making across the organization.
• Collaborate with end-users and business leaders to understand functional requirements for reporting solutions and ensure that these needs are met through timely and accurate delivery of reports.
• Monitor critical metrics and inform leadership of potential risks, providing recommendations for improvement.
• Lead and possibly perform programming and analysis as needed, leveraging expertise in programming languages and data analysis tools.
• Work closely with other analytics teams to ensure accurate and timely delivery of reports, fostering a culture of collaboration and continuous improvement.
• Ensure all resources are utilized to their maximum potential to meet regulatory, customer, and internal reporting requirements, adhering to deadlines and following policies and procedures.
• Provide guidance and mentoring to staff as required, contributing to the development of a high-performing team.
• Work with business owners to set priorities of projects and associated tasks, ensuring alignment with business objectives.
• Lead the development and management of tactical and strategic plans to satisfy technical business needs, focusing on standardization of data processes to ensure efficient practices.
• Direct the development of business process re-engineering associated with existing, developing, and implementation of systems, driving toward the strategic vision for products and services.
• Perform programming and analysis as needed, staying up-to-date with the latest tools and methodologies.

What We Are Looking For

• Undergraduate degree in a quantitative field such as mathematics, computer science, or a related degree.
• At least 5+ years of direct, relevant experience in analytics or a related field; candidates without a Bachelor's degree who have an additional 4 years of direct experience (for a total of 9 years minimum) may be considered.
• Expert-level knowledge of SQL, Qlikview, Tableau, or similar business intelligence tools.
• MS Suite power user with expertise in visualization tools.
• Required experience in a production environment setting up processes to be maintainable and scalable.
• Strong analytical and problem-solving skills, with the ability to work with diverse groups of internal clients while maintaining high degrees of accuracy and precision.
• Ability to think creatively; highly driven and self-motivated.
• Ability to drive results and deliver on multiple tasks, prioritizing effectively in a fast-paced environment.
• Experience building, developing, and managing high-performing teams, with a focus on mentoring and guidance.
• Proven track record of defining and executing key analysis with minimal supervision.

Nice to Have

• Experience in the healthcare sector, with an understanding of the unique challenges and opportunities in this field.
• Familiarity with project management methodologies and tools, with the ability to apply these to analytics projects.
• Certification in business intelligence or analytics tools, demonstrating commitment to professional development.
• Experience with data mining techniques and application development, contributing to the development of new analytics solutions.

Benefits and Perks

• Competitive salary package, reflecting the importance of this role to the organization.
• Comprehensive health benefits, including medical, dental, and vision coverage.
• Generous PTO policy, allowing for a healthy work-life balance.
• Remote work stipend, supporting the setup and maintenance of a home office.
• Opportunities for professional development, including training and certification programs.
• Access to the latest tools and technologies, ensuring the ability to stay current with industry trends.
• Collaborative and dynamic work environment, with a team of experienced professionals.

• Ensure your resume highlights specific examples of leading analytics projects and teams, demonstrating your ability to drive strategic decision-making through data analysis.
• Practice discussing complex data insights in simple terms, preparing to communicate effectively with both technical and non-technical stakeholders.
• Familiarize yourself with the latest trends in business intelligence and analytics, staying up-to-date on tools like SQL, Qlikview, and Tableau.
• Prepare examples of how you've applied creative problem-solving skills in previous roles, demonstrating your ability to think outside the box.
• Research Magellan Health's current projects and initiatives, showing your interest in the company and the role during the interview process.
• Consider creating a portfolio that showcases your analytics work, including reports, dashboards, and other relevant projects, to share with the hiring team.