Manager, Campaign Operations
WFA Digital Insight
In the ever-evolving digital marketing landscape, the demand for skilled campaign operations managers has surged, particularly in remote-ready roles. As companies like DoorDash expand their CRM capabilities, expertise in retention marketing and operational efficiency has never been more crucial. With a focus on driving performance through AI-enhanced processes and dynamic content, this role stands out for those looking to make a significant impact within a fast-growing organization. Candidates should be prepared to showcase leadership in team dynamics and innovation in campaign strategies during the application process.
Job Description
About the Role
As the Manager of Campaign Operations at DoorDash, you'll lead a dedicated team responsible for building, QAing, and launching a high volume of CRM campaigns annually. You will collaborate closely with the Consumer Lifecycle team to ensure timely and high-quality campaign delivery.Responsibilities
- Manage and develop a team of Campaign Operations Associates, promoting collaboration and excellence.
- Ensure team accountability for campaign development processes.
- Own goals for campaign quality and production efficiency for target audiences.
- Identify new processes and tools to enhance campaign quality.
- Implement AI-driven workflows to improve operational efficiency.
- Serve as the primary contact for your business line regarding campaign operations.
- Utilize AI and marketing platforms for dynamic campaigns, A/B testing, and automation.
Requirements
- 5+ years of relevant experience in Retention Marketing, Marketing Operations, or a related field.
- Minimum 2 years of leadership experience managing teams of three or more.
Nice to Have
- Previous experience leading a marketing operations team is preferred.
Benefits
- Flexible, remote work environment.
- Opportunity for professional growth and development within a rapidly scaling company.
How to Stand Out
- Highlight your experience in retention marketing and team management when applying.
- Be prepared to discuss how you've utilized tools like Excel, Braze, and AI technologies in previous roles.
- Showcase successful campaigns you've led or been a part of; metrics matter!
- Prior preparation on DoorDash's marketing strategies could impress interviewers.
- Discuss your approach to enhancing operational efficiency; specific examples are beneficial.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.