Manager, Customer Success Engineer, EMEA
Customer Success
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WFA Digital Insight
As demand for DevSecOps specialists grows, Gitlab's Customer Success Engineer role stands out. With over 50 million registered users, Gitlab is a leader in the industry. To succeed, candidates will need strong technical skills and strategic program development expertise. Before applying, consider how your experience aligns with Gitlab's values and high-performance culture.
Job Description
About the Role
As the Manager, Customer Success Engineers, you will lead a team of technical specialists who drive GitLab adoption and value realization at scale across EMEA.Responsibilities
- Design and run scalable technical enablement programs to help customers unlock business outcomes from GitLab
- Build repeatable frameworks to remove adoption barriers
- Partner closely with Sales, Renewals, and cross-functional teams to turn technical insights into commercial impact
Requirements
- Deep DevSecOps expertise
- Strategic program development skills
- Ability to combine technical insights with commercial impact
How to Stand Out
- Learn about Gitlab's products and values to understand their high-performance culture
- Develop a strong understanding of DevSecOps and its applications in EMEA
- Showcase your ability to design and run scalable technical enablement programs
- Prepare examples of how you have turned technical insights into commercial impact
- Be ready to discuss your experience with cross-functional teams and Sales, Renewals
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