Manager, Global Chapter Programs
WFA Digital Insight
As demand for skilled project managers grows, companies like PMI are seeking leaders to drive global chapter programs. With a 25% increase in project management jobs in the last year, professionals with strategic enablement and stakeholder engagement experience are in high demand. PMI stands out for its commitment to inclusivity and diversity, making this role an attractive opportunity for those who value a collaborative culture. Before applying, candidates should be prepared to showcase their ability to balance consistency and localization, as well as their experience in creating and monitoring annual work plans and budgets.
Job Description
About the Role
The Manager, Global Chapter Programs is a critical role at Project Management Institute, responsible for leading the ongoing development, enablement, and growth of global chapter programs. This role requires a strategic mindset, excellent communication skills, and the ability to work collaboratively with regional teams and stakeholders. The successful candidate will be responsible for developing and implementing a unified approach to programs and services, driving excellent experiences for chapter member communities.The role is part of a global team, with opportunities to work with diverse markets and channels. The ideal candidate will have experience in a global business environment, with a strong understanding of stakeholder engagement and relationship management.
What You Will Do
- Develop and implement a unified approach to global chapter programs and services
- Partner with Regional Head of Communities (HOCs) to ensure consistent execution across regions
- Create and monitor annual work plans and budgets, meeting agreed-upon targets
- Balance consistency and localization for different market and channel needs
- Communicate with one voice, ensuring a consistent message across all channels
- Lead teams and collaborate with multi-discipline internal and external team members
- Develop and maintain long-term relationships with key stakeholders, generating organization growth
- Design and deliver executive presentations, showcasing program successes and areas for improvement
- Create and apply performance metrics, tracking progress and identifying areas for improvement
- Work with customers, volunteer leaders, and external organizations from diverse cultures and backgrounds
- Travel up to 5% of the time
What We Are Looking For
- Bachelor's degree in business administration, communications, or a related field
- Advanced degree (e.g., MBA) preferred
- CAE (Certified Association Executive) certification desirable
- Minimum 7 years of progressive leadership experience in a global business environment
- Experience in stakeholder engagement and relationship management
- Strong understanding of market development and integration of market planning across the enterprise
- Experience in creating and monitoring annual work plans and budgets
- Team leadership experience, preferably on a global basis
- Positive track record of business results and proven ability to develop long-term relationships
- Excellent communication and presentation skills
Nice to Have
- Experience in nonprofit management
- Experience in a business-to-consumer (B2C) environment
- Familiarity with project management tools and software
- Certification in project management (e.g., PMP)
- Experience working with global teams and stakeholders
Benefits and Perks
- Competitive salary and benefits package, based on geographic location
- Opportunities for skill development and growth
- Access to a global network of professionals
- Flexible work options, including remote work arrangements
- Award and bonus opportunities
- Comprehensive health and wellness programs
- Generous paid time off and holiday schedule
How to Stand Out
- Develop a strong understanding of global chapter programs and services, and be prepared to discuss your experience in this area
- Showcase your ability to balance consistency and localization, and provide examples of how you have achieved this in previous roles
- Highlight your experience in stakeholder engagement and relationship management, and be prepared to discuss your approach to building and maintaining long-term relationships
- Be prepared to discuss your experience with project management tools and software, and how you have used these to drive business results
- Research the company culture and values, and be prepared to discuss how your own values and approach align with those of PMI
- Prepare examples of your experience in creating and monitoring annual work plans and budgets, and be prepared to discuss your approach to tracking progress and identifying areas for improvement
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