Manager of Business Transformation

## About the Role As a Manager of Business Transformation at Shields Health Solutions, you will be at the forefront of driving change and improvement in healthcare systems. Your primary focus will be on leading the implementation of specialty pharmacy and healthcare programs, ensuring seamless execution from strategy to delivery. This role is critical in an industry where effective transformation can mean the difference between enhanced patient care and inefficiency.

The healthcare landscape is evolving rapidly, with technological advancements and changing patient needs requiring agile and innovative solutions. Shields Health Solutions is dedicated to making a meaningful impact through its services, and as a key member of the team, you will play a pivotal role in this mission. Your day-to-day activities will involve strategic planning, project management, and stakeholder engagement, all aimed at achieving successful program launches and long-term sustainability.

Your work will be highly collaborative, involving cross-functional teams including clinical, IT, and operations specialists. Your ability to communicate effectively, manage complex project timelines, and drive results-oriented solutions will be essential in this environment. Given the dynamic nature of the healthcare industry, adaptability, continuous learning, and a passion for innovation will serve you well in this position.

## What You Will Do - Lead the end-to-end implementation of specialty pharmacy and healthcare programs, ensuring timely and within-budget delivery.

• Develop and manage comprehensive project plans, including setting milestones, identifying risks, and outlining mitigation strategies.
• Collaborate with cross-functional teams to drive project execution, including clinical, IT, and operational stakeholders.
• Partner with key stakeholders to ensure successful program launches and adoption, including training and support.
• Identify and implement process improvements to enhance efficiency, scalability, and sustainability of healthcare programs.
• Conduct regular project reviews, analyzing progress against goals and adjusting strategies as necessary.
• Build and maintain strong relationships with internal and external stakeholders, including healthcare providers, payers, and technology partners.
• Stay abreast of industry trends, best practices, and regulatory changes that could impact program implementation and operations.
• Develop and manage project budgets, ensuring cost-effectiveness and value for money.
• Contribute to the development of the company’s strategic plans, providing input on business transformation and growth opportunities.

## What We Are Looking For - A minimum of 3-5 years of experience in healthcare management consulting, implementation, or a related field, with a focus on business transformation.

• Strong project management skills, with the ability to manage multiple complex projects simultaneously.
• Experience in leading cross-functional teams and collaborating with stakeholders at all levels.
• Knowledge of healthcare systems, operations, and regulatory environments.
• Familiarity with AI, automation, and digital technologies in healthcare, with an interest in their application to drive business transformation.
• Consulting background, preferably with experience in a Big 4 or boutique firm, or experience in specialty pharmacy or EMR systems.
• Strong analytical, communication, and problem-solving skills, with the ability to analyze complex data sets and develop actionable insights.
• Experience with project management methodologies and tools, such as Agile or Scrum.
• A bachelor’s degree in a relevant field, such as healthcare administration, business, or a related field; an MBA or advanced degree is preferred.

## Nice to Have - Experience with PMP (Project Management Professional) certification or similar.

• Knowledge of Lean or Six Sigma methodologies.
• Familiarity with healthcare IT systems, including electronic medical records (EMRs) and practice management systems.
• Experience in managing budgets and financial planning for projects.
• Certification in a related field, such as healthcare management or technology.

## Benefits and Perks - Competitive salary and bonus structure, recognizing performance and contributions to the company.

• Comprehensive benefits package, including health, dental, and vision insurance, 401(k), and paid time off.
• Opportunity to work remotely, with periodic travel to company offices or client sites as required.
• Professional development opportunities, including training, mentorship, and education assistance.
• Collaborative and dynamic work environment, with a team passionate about healthcare innovation and improvement.
• Access to cutting-edge technologies and innovative solutions in healthcare.
• Recognition and reward programs for outstanding performance and contributions to the company’s mission.

- Develop a Strong Understanding of Healthcare Operations: Before applying, ensure you have a deep understanding of healthcare systems, including clinical, operational, and financial aspects.

• Highlight Digital Skills: Emphasize your experience with digital technologies, including AI, automation, and data analytics, and how these can be applied to drive business transformation in healthcare.
• Prepare Examples of Project Management Success: Be ready to discuss specific examples of successfully managed projects, including challenges faced and how they were overcome.
• Showcase Your Ability to Collaborate: Highlight your experience in collaborating with cross-functional teams and stakeholders, including how you build strong relationships and drive consensus.
• Stay Current with Industry Trends: Keep abreast of the latest trends and developments in healthcare, including regulatory changes, technological advancements, and best practices in business transformation.
• Practice Your Storytelling: Prepare to tell compelling stories about your achievements and the impact you’ve made in your previous roles, focusing on outcomes and lessons learned.
• Prepare for Behavioral Interviews: Be ready to answer behavioral questions that assess your past experiences and behaviors as predictors of future performance.