Manager of People Operations

About the Role

As part of the People team, the Manager of People Operations will collaborate with various stakeholders to ensure that Karbon's HR function is efficient, effective, and compliant with multi-country regulations. This role will be responsible for architecting and continuously improving the end-to-end People Ops and TA operational stack, leveraging AI agents and agentic workflows to drive automation and scalability.

Karbon's commitment to innovation and people-first culture makes this role an exciting opportunity for professionals looking to make a meaningful impact. The company's award-winning cloud platform and globally distributed team provide a unique context for this role, requiring the successful candidate to be adaptable, agile, and able to navigate complex systems.

What You Will Do

• Architect and continuously improve the end-to-end People Ops and TA operational stack, embedding AI agents and agentic workflows as the default execution layer
• Design and deploy AI agents to own routine operational work end-to-end, including onboarding task orchestration, compliance documentation, offer letter generation, interview scheduling, and tier-1 employee queries
• Use AI to manage and monitor multi-country HR compliance across six operating regions, building agentic checks that flag risk, surface regulatory changes, and keep entity-level obligations current
• Build AI-powered reporting and analytics across the People and TA function, producing real-time dashboards, hiring funnel insights, and operational health metrics
• Run the HRIS, ATS, and broader People tech stack as an integrated, AI-augmented system, evaluating new tools through the lens of agent-readiness and API-first design
• Use AI to support the TA function with a focus on pipeline forecasting, recruiting data integrity, and funnel reporting, partnering with hiring managers to embed AI into how they track and interpret hiring data
• Own benefits administration and vendor management across the US entity, using AI to streamline open enrollment, automate eligibility tracking, and surface utilization insights that inform future benefits strategy
• Leverage AI to deliver a seamless, high-quality employee experience at scale, anticipating friction points across the lifecycle and deploying agents or workflows to resolve them before they become tickets
• Drive AI-led process documentation and knowledge management across People Ops, ensuring every workflow is documented in a way that is both human-readable and machine-executable

What We Are Looking For

• Proven experience in designing and implementing AI-powered workflows and systems, preferably in an HR or operations context
• Deep understanding of multi-country HR compliance and the ability to navigate complex regulatory environments
• Expertise in using AI tools and platforms to drive automation and scalability in HR operations
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
• Excellent communication and collaboration skills, with the ability to work with various stakeholders across the organization
• Experience with HRIS, ATS, and other People tech stack systems, with a focus on integration and API-first design
• Ability to architect and deploy AI agents and agentic workflows, with a focus on scalability and automation
• Strong knowledge of adjust and Excel, with the ability to apply these tools in an HR operations context
• Experience working in a fast-paced, innovative environment, with a focus on people-first culture and values

Nice to Have

• Experience working with cloud-based HR systems and platforms
• Knowledge of prompt engineering, integrations, and agentic orchestration
• Familiarity with AI-powered reporting and analytics tools, with the ability to interpret and apply data insights
• Experience with benefits administration and vendor management, preferably in a US entity context
• Certification in HR or a related field, with a focus on AI-powered HR operations

Benefits and Perks

• Competitive compensation package, with a focus on performance-based incentives
• Comprehensive benefits package, including health, dental, and vision insurance
• Generous PTO policy, with a focus on work-life balance and employee well-being
• Remote work stipend, with a focus on supporting employees in their home offices
• Opportunities for professional growth and development, with a focus on AI-powered HR operations
• Collaborative and dynamic work environment, with a focus on people-first culture and values
• Access to cutting-edge HR systems and platforms, with a focus on innovation and scalability
• Recognition and rewards program, with a focus on employee recognition and appreciation

• Develop a deep understanding of AI-powered HR operations and the ability to apply AI tools and platforms in a real-world context.
• Showcase your expertise in designing and implementing AI-powered workflows and systems, with a focus on scalability and automation.
• Highlight your experience working with HRIS, ATS, and other People tech stack systems, with a focus on integration and API-first design.
• Demonstrate your ability to interpret data and make informed decisions, with a focus on AI-powered reporting and analytics.
• Be prepared to discuss your experience working in a fast-paced, innovative environment, with a focus on people-first culture and values.
• Research Karbon's company culture and values, and be prepared to discuss how your skills and experience align with the company's mission and vision.
• Prepare examples of your experience working with adjust and Excel, and be prepared to apply these tools in an HR operations context.
• Be ready to discuss your experience with benefits administration and vendor management, preferably in a US entity context.