Manager of Revenue Operations
WFA Digital Insight
The demand for skilled revenue operations professionals has seen significant growth, with a 25% increase in job postings over the last year. As companies scale, the need for efficient systems and automation has become paramount. LatamCent, a private member-based organization, is at the forefront of this trend, seeking a seasoned Manager of Revenue Operations to lead their systems and data infrastructure. With the remote job market booming, candidates with expertise in HubSpot and automation workflows are in high demand. Before applying, candidates should be prepared to showcase their technical skills, operational rigor, and ability to drive growth.
Job Description
About the Role
The Manager of Revenue Operations at LatamCent is a pivotal role that requires a unique blend of technical, operational, and leadership skills. As the owner of the revenue operations stack, you will be responsible for designing, implementing, and maintaining scalable systems that support sales, onboarding, billing, and retention. Your day-to-day will involve managing a small technical operations team, overseeing HubSpot architecture, and developing automation workflows to improve efficiency and reduce manual work.The revenue operations function is critical to LatamCent's growth, and as such, you will work closely with cross-functional teams to identify operational bottlenecks and implement process improvements. Your expertise in HubSpot and automation workflows will be essential in driving business intelligence and reporting, ensuring data accuracy and visibility across key revenue and operational metrics.
LatamCent is a dynamic and rapidly growing organization, and as such, the Manager of Revenue Operations will need to be adaptable, innovative, and comfortable with change. The company is committed to using AI tools to improve operational efficiency and decision-making, and as a leader in this space, you will be expected to champion AI adoption across the team and embed AI workflows into daily operations.
What You Will Do
- Own the full architecture and administration of HubSpot, including pipelines, lifecycle stages, sequences, automation, and reporting
- Design, implement, and maintain scalable RevOps systems that support sales, onboarding, billing, and retention
- Identify operational bottlenecks and implement process improvements across the revenue lifecycle
- Build and maintain automation workflows using tools such as Zapier or Make
- Ensure data flows accurately and reliably across systems and departments
- Continuously optimize workflows to improve efficiency and reduce manual work
- Build dashboards and reporting frameworks that leadership uses to make decisions
- Ensure data accuracy, consistency, and visibility across key revenue and operational metrics
- Translate business needs into actionable reporting and analytics
- Evaluate, adopt, and implement AI tools that improve operational efficiency and decision-making
- Champion AI adoption across the team and embed AI workflows into daily operations
- Stay current with emerging tools and technologies relevant to RevOps and automation
- Manage and mentor a team of 2 Automation Specialists and 1 Technical Engineer
- Set clear performance expectations and support professional development
- Drive accountability and execution across the operations team
What We Are Looking For
- 5+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations
- Advanced expertise in HubSpot administration and architecture
- Proven experience designing and managing automation workflows across multiple systems
- Strong analytical and data management skills, with experience building decision-ready dashboards
- Demonstrated experience improving operational efficiency through systems and automation
- Experience managing or leading technical or operations team members
- English proficiency at C1 or C2 level, both written and spoken
- Based in South America
- Availability to work during US Eastern or Pacific time zones
Nice to Have
- Experience with business intelligence platforms such as Domo or similar tools
- Background working in membership, SaaS, or subscription-based business models
- Experience scaling operational systems in a high-growth environment
- Strong familiarity with AI-powered workflow and productivity tools
Benefits and Perks
- Competitive compensation package
- Opportunity to work with a dynamic and rapidly growing organization
- Remote work arrangement with flexible hours
- Professional development and growth opportunities
- Access to cutting-edge tools and technologies
- Collaborative and supportive team environment
- Generous PTO and holiday policy
- Health and wellness benefits
- Remote stipend and equipment allowance
How to Stand Out
- Be prepared to showcase your technical skills in HubSpot and automation workflows, and provide specific examples of how you have improved operational efficiency in previous roles.
- Highlight your experience in managing and leading technical or operations teams, and demonstrate your ability to drive accountability and execution.
- Emphasize your analytical and data management skills, and provide examples of how you have built decision-ready dashboards and reporting frameworks.
- Research LatamCent's business model and be prepared to discuss how your skills and experience align with the company's goals and objectives.
- Be prepared to discuss your experience with AI tools and how you have implemented AI workflows in previous roles.
- Make sure to review the company's technology stack and be prepared to discuss your experience with relevant tools and platforms.
- Prepare examples of how you have driven process improvements and optimized workflows in previous roles.
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