Manager, Partner Success Strategy & Operations

RampRamp·Remote(San Francisco, CA)
Operations
GTMExcel

WFA Digital Insight

As demand for digital marketing specialists continues to grow, companies like Ramp are looking for experts to drive partner success. With a strong focus on GTM and Excel, this role stands out in the current remote job market. Candidates should be prepared to showcase their ability to build scalable systems and drive consequential decisions. With the median Ramp customer saving 5% and growing revenue 16% in their first year, this is a chance to make a real impact.

Job Description

About the Role

Ramp is seeking a Manager, Partner Success Strategy & Operations to own the activation and early retention strategy for partner-referred customers.

Responsibilities

  • Define and lead the activation and early retention strategy for partner-referred customers
  • Design and launch CS segmentation strategies as Ramp expands into new partner verticals and customer profiles
  • Partner cross-functionally with Sales, Partnerships, Product, Growth, and Data to align the partner activation roadmap with company-level goals
  • Identify whitespace opportunities to increase Ramp's multi-product attach rates across the partner-referred book of business

Requirements

  • Experience with GTM and Excel
  • Ability to build scalable systems and drive consequential decisions

How to Stand Out

  • To stand out in this role, focus on developing a strong understanding of GTM and Excel, and be prepared to showcase examples of how you've applied these skills in previous positions.
  • When interviewing, be ready to discuss your experience with partner success and activation strategies, and how you've driven growth in previous roles.
  • Make sure your portfolio includes examples of scalable systems you've built and how they've driven consequential decisions.
  • During salary negotiations, be prepared to discuss your experience and the value you can bring to the company, and don't be afraid to ask about opportunities for growth and professional development.

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