Manager People Operations

About the Role

The Manager, People Operations will work closely with the Senior Director of People Operations to develop and implement efficient processes, manage vendor relationships, and support HR systems. This role requires a highly organized and detail-oriented individual who takes pride in ensuring that the operational backbone of People Operations is strong, reliable, and continuously improving.

As a key member of the People Operations team, the Manager will be responsible for fostering a positive and supportive work environment, aligned with the organization's mission and values. This includes promoting a culture of excellence, collective impact, and courageous action, and ensuring that all employees feel valued, supported, and empowered to excel in their roles.

What You Will Do

• Administer payroll processes in partnership with the Finance team, including compensation updates, stipends, and leave tracking
• Manage day-to-day benefits administration, including enrollments, employee support, and benefits-related queries
• Develop and implement efficient processes for HR systems, including data management and reporting
• Provide administrative support to the talent team, including coordination of recruitment activities and onboarding processes
• Act as a primary point of contact for staff, providing guidance and support on HR-related matters
• Manage vendor relationships, including benefits providers and HR system vendors
• Support the development and implementation of employee engagement initiatives and programs
• Collaborate with the Senior Director of People Operations to develop and implement strategic plans for People Operations
• Analyze HR data and metrics to inform decision-making and drive process improvements
• Develop and maintain accurate and up-to-date HR records and documentation

What We Are Looking For

• 3+ years of experience in HR or a related field, with a focus on People Operations or HR administration
• Proven expertise in HR systems, including payroll, benefits administration, and data management
• Excellent organizational and communication skills, with the ability to work effectively in a fast-paced environment
• Strong analytical and problem-solving skills, with the ability to analyze data and drive process improvements
• Experience with Salesforce and Excel, or similar HR systems and software
• A strong commitment to delivering exceptional customer service and supporting a positive employee experience
• Ability to work in a collaborative and team-oriented environment, with a focus on collective impact and courageous action
• Strong attention to detail, with the ability to maintain accurate and up-to-date records and documentation

Nice to Have

• Experience working in the non-profit sector, or a related field
• Certification in HR or a related field, such as SHRM or HRCI
• Experience with project management tools and software, such as Asana or Trello
• Knowledge of employment law and regulatory requirements, including compliance and risk management

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a mission-driven organization, making a positive impact in the education sector
• Collaborative and supportive work environment, with a focus on employee well-being and development
• Professional development opportunities, including training and certification programs
• Flexible work arrangements, including remote work options and flexible hours
• Access to a range of employee benefits, including health insurance, retirement plans, and paid time off
• Opportunity to work with a talented and dedicated team, passionate about delivering exceptional results and making a difference in the lives of students and communities

• When applying for this role, be sure to highlight your experience with HR systems, including payroll and benefits administration, and your ability to work effectively in a fast-paced environment.
• To stand out as a candidate, demonstrate your knowledge of employment law and regulatory requirements, and showcase your analytical and problem-solving skills.
• Be prepared to discuss your experience working with Salesforce and Excel, and how you have used these tools to drive process improvements and support employee engagement initiatives.
• As you prepare for your interview, research the organization's mission and values, and be ready to discuss how your skills and experience align with these principles.
• When negotiating your salary, be sure to consider the total compensation package, including benefits and perks, and be prepared to discuss your expectations and requirements.
• Be aware of the organization's commitment to diversity, equity, and inclusion, and be prepared to discuss your experience working in a diverse and inclusive environment.