Manager, Program Management (Vendor Operations)
Operations
Excel
WFA Digital Insight
The demand for skilled program managers has surged in recent years, particularly in the digital sphere where companies like Reddit are constantly seeking to optimize their operations and scale efficiently. With a strong background in data analysis, notably in Excel, and experience in managing vendor relationships, candidates can significantly enhance their prospects in this remote job market. Given Reddit's expansive community and the role's focus on driving operational excellence, applicants should be prepared to demonstrate strategic thinking and a keen understanding of business needs.
Job Description
About the Role
Reddit is looking for an experienced Manager, Program Management (Vendor Operations) to lead and scale large-scale third-party operations in support of the company's growing business. The ideal candidate will be a strategic, data-driven people manager who excels in cross-functional environments and can translate complex business needs into high-impact operational solutions.Responsibilities
- Own the end-to-end performance of vendor operations, ensuring adherence to Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality metrics.
- Develop and execute strategies to scale vendor capacity, headcount, and tools to meet Reddit's growing business needs.
- Serve as the primary point of contact for vendor partners at the operational level.
How to Stand Out
- Familiarize yourself with Excel to prepare for data analysis tasks and demonstrate proficiency in managing spreadsheets.
- Develop a portfolio that showcases your ability to scale operations and manage vendor relationships effectively.
- Prepare to discuss your experience in driving operational excellence and how you've applied data-driven insights to improve business processes.
- Highlight any experience you have in managing cross-functional teams and translating business needs into operational solutions.
- Be ready to discuss your strategic approach to vendor management and how you ensure adherence to SLAs, KPIs, and quality metrics.
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